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Emotional Intelligence at Work

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Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.

256 pages, Paperback

First published January 1, 1997

33 people are currently reading
284 people want to read

About the author

Hendrie Weisinger

33 books16 followers
Hendrie Weisinger, received his Ph.D. from The University of Kansas and is a psychologist trained in clinical, counseling, and organizational psychology. He also is School psychologist. He is a leading authority on the application of emotional intelligence and anger management and the originator of the highly regarded techniques of criticism training and a pioneer in the emerging field of "pressure management." He consults and has conducted numerous workshops to Fortune 500 Companies, government agencies, mental health and educational systems and speaks to dozens of professional organizations such as YPO. Weisinger has taught in numerous executive education programs at UCLA, Wharton, NYU, Cornell, Univeristy of Washington, Penn State, to name just a few.

Weisinger's work has been featured multiple times in The Sunday Business Section Of The New York Times. His article for The Wall Street Journal, "So You're Afraid To Criticize Your Boss," was selected as one of the Journal's 60 best management articles and is reprinted in Dow Jones on Managment. His article for TV Guide, Tutored by Televison, illustrates to parents how to use TV to develop their child's emotional intelligence.

He is the author of The New York Times Bestseller Nobody's Perfect, The Power of Positive Criticism, Dr. Weisinger's Anger Workout Book, Emotional Intelligence at Work. He's appeared on The Today Show, Good Morning America, and Oprah, and written for newspapers and magazines such as The Wall Street Journal and TV Guide. His latest book is the New York Times Best Seller, Performing under Pressure: The Science of Doing Your Best When It Matters Most, published by Random House/Crown Business, 2015. He is currently working on his next book, "Helping Your Kids Handle Pressure: Giving Your Sons & Daughters Life's Ultimate Edge. Weisiner's Performing Under Pressure E Course will soon be avialable.

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5 stars
31 (21%)
4 stars
45 (31%)
3 stars
45 (31%)
2 stars
21 (14%)
1 star
3 (2%)
Displaying 1 - 15 of 15 reviews
Profile Image for MuuLee.
187 reviews6 followers
January 5, 2019
Contents are great and easy to read and understand. However, it contained less substance
3 reviews1 follower
June 8, 2020
This book really didn’t have much value. It did go over that emotional intelligence is an important factor and it did give a lot of scenarios and examples. The problem I found was that the solutions worked in a bubble. There were so many times that they suggested solutions that would not work in my life. These suggestions would only work in a very emotionally intelligent environment. Also a lot of the information was very basic. Telling you not to invalidate feelings, listen to what they're saying, don't assume you know what they're thinking/feeling. This book was also very fluffy so much of it could have been cut out and replaced with. Don't assume. Don't be a jerk. It did have some useful information at the beginning about learning how you handle situations and how your emotions affect you. But like everything else you would need to do more research, read other books etc. So this book wasn’t terrible, it does give you a springboard. I was going to give this three stars because it does what it was supposed to do in that it gave you information on how to be emotionally intelligent but then bumped it down to 2 because yes it is an introductory piece. But I don't think you would be successful with just this book or anything it brought to the table. In the end I'm deeming it a waste of time due to the fact that I could have just not read it. And I would have the exact same amount of information. I will have to read other books to be able to better understand the ideas and practices of this book and how to apply them. I could have ignored this but since this book was so fluffy i don't see an argument for why there isn’t more useful information.
4 reviews
July 10, 2022
Emotional Intelligence at Work Works!

I enjoyed the direct nature of this book and the easy to.follow examples. I work as a Project Manager and will be able to put in action all lessons learned from this.book as I continue to work towards expert level!
Profile Image for Naomi.
255 reviews16 followers
August 15, 2017
Some strategies on how to increase self awareness in the professional field very helpful to me right now. 8/15/17 still reading
Profile Image for Micke Sandlin.
242 reviews4 followers
April 22, 2018
Psykologskriven bok om EQ. Tråkigt skriven och inte särskilt mycket nytt om man läst liknande böcker.
Profile Image for Erin.
5 reviews
March 30, 2021
Some good "nuggets" of applicable information though some will have to wait to be attempted upon return to office.
Profile Image for Des.
10 reviews2 followers
November 24, 2023
Probably one of my favorite texts to reference - palatable information to understand the interpersonal and empathetic aspects of emotional intelligence!!! WEEEEEE I love learning
Profile Image for Donna.
20 reviews2 followers
July 14, 2008
Great foundation for using Emotional Intelligence in the Workplace. Highly recommend.
Profile Image for Amy Siefer.
67 reviews2 followers
October 4, 2012


One of the better emotional intelligence books I have read. Easy read and easy to relate to.
Profile Image for Mar BE.
16 reviews4 followers
January 9, 2014
Very interesting, I need to read more about this topic.
This entire review has been hidden because of spoilers.
299 reviews
January 29, 2016
It's a very good book for beginners like me. But we have to go further in to the suggect.
Displaying 1 - 15 of 15 reviews

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