Performance Improvement in Healthcare: A Tool for Programmed Learning

by Chris Elliott, Patricia Shaw, Polly Isaacson

This new textbook from AHIMA presents a comprehensive introduction to the theory, practice, and management of performance and quality improvement processes in healthcare organizations of all kinds. Numerous examples and case studies from real-life healthcare settings bring home the importance of quality in healthcare services. Healthcare information management students will find the textbook’s unique programmed approach to the subject easy to use and understand. Students will also gain hands-on practice applying the analytical and graphic tools used in performance and quality improvement. Student projects are integrated into the chapter discussions, which range from designing specific improvement projects, to ongoing quality monitoring, to managing quality improvement programs and staff. An instructor’s guide is provided to educators in an on-line format through the AHIMA Learning Institute. The instructor’s guide includes supplementary materials specific to health information management and lesson plans applicable to students in two-year and four-year HIM programs.

316 pages, Hardcover

First published January 15, 2000

About the author

There is more than one author by this name.

For the American actor, comedian and writer, see Chris^^^Elliott.