Rude Awakenings : Overcoming the Civility Crisis in the Workplace

by Giovinella Gonthier, Kevin Morrissey

Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect.
A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence.

256 pages, Hardcover

First published March 8, 2002

Reviews

[Elizabeth]

As seen in FYI: For Your Improvement.