“Maravelas is the best source on workplace irritability and tension.” ―Matt Villano, New York Times The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success. Stop common missteps before they walk out the door with your most valuable assets―trust, morale, and productivity. You can create the environments you desire and deserve with these proven skills grounded in neuroscience. In this book you will learn how Knowing how to transform conflict into collaboration affects the outcome of every interaction, challenge, and opportunity.
I loved everything about this book. I recently came out of a hostile work environment and feel that this book would have been useful in handling the conflict. We went all the way to the 9th step of escalation. I realize now how truly and tragically unnecessary the drama and conflict were. I have dedicated myself to not "drama vent" and to avoid flooding. I want to watch for backseat babies and show kindness when addressing issues. I feel enriched and enlightened. I encourage everyone to read this book.
There were a lot of stories to inspire one to have a positive interaction with those one comes across no matter what. However you try to spin it though, there is no excuse for a dead beat father. Even if he spends the rest of his days making up for his initial absence.
Not a bad book. Mostly just a matter of timing -- I'd borrowed it when I was in the mood for business books, but then I got all business book'd out, and am now in the mood for reading fiction. The library due date was coming up, so I just decided to release it for the next person.