Crisis Leadership in Higher Education: Theory and Practice

by Ralph A Gigliotti

There was a time when crises on college and university campuses were relatively rare. Much has changed, and it has changed quite rapidly. Rather than being isolated incidents requiring the sole attention of presidents, chancellors, or communication professionals, the proliferation of crises across campuses means that crisis leadership has now become fundamental to the work of university personnel across levels, disciplines, and institutions. Drawing upon the findings of forty interviews with senior leaders from ten major research universities across the United States and a content analysis of over one thousand articles from a variety of news outlets,  Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education. The perspectives offered in this book remind us that it is in the chaos and uncertainty of crisis that leadership becomes most visible and most critical.

190 pages, Paperback

Published October 11, 2019

Reviews

[Carls · Rating 3 out of 5]

An interesting look at how higher education leaders can approach crises, with some useful perspective on what constitutes a “crisis” from an institutional lens. Unfortunately, each chapter felt like a repetition of the same points. After finishing the book, I didn’t feel any better equipped to address such situations in practice.