ADefHelpDesk 4: How to install, operate, and extend this popular help desk ticketing open source .Net Core Angular application

by Michael Washington

Learn how to install, operate, and extend this popular help desk ticketing open source .Net Core Angular application.ADefHelpDesk implements all the standard features of a conventional Help Desk program and introduces unlimited nested Tags and easy-to-use search to provide for most customization needs.In addition, ADefHelpDesk features a full REST-based API that exposes all the functionality to allow you to incorporate it with any external application.Chapter 1: Why I created ADefHelpDeskChapter 2: Installing and UpgradingChapter 3: Using ADefHelpDeskChapter 4: AdministrationChapter 5: Administration SettingsChapter 6: Integrations - Creating a .Net Core Web Application to Create a Ticket - Creating an Azure Function to Retrieve Emails and Create Tickets - Creating a Bot to Search Help Desk TicketsChapter 7: Technical - Class Diagram - Data Dictionary

288 pages, Paperback

Published March 19, 2019