Cisco Call Manager (CUCM) Guide: How to Install, Configure, and Maintain the Cisco IP Telephony System

by Vinicius Buscacio

This book will cover the main topics in a Cisco CUCM (formerly Cisco Call Manager) system, Call Manager History; Topology; Installation; Initial configurations; Service Parameters; Partitions and Calling Search Spaces; Phones Registration; Voice Gateways and Trunks; Call Routing ; Digit Manipulation; Survivable Remote Site Telephony (SRST); Conferences and Features like Extension Mobility and Hunt Group; Cisco Unified Real-Time Monitoring Tool (RTMT); Backup and Restore; Other common tips and tricksWith this information, you will be able to start the administration of a CUCM system, implement advanced features and solve common problems. About the Vinicius Buscacio is a Cisco Consultant with more than 12 years experience in Cisco Networks and Cisco IP Telephony systems. He worked in large international companies like AT&T, Orange Business Services and Italtel with Cisco Networks. He holds the certifications Cisco CCNP Collaboration, Cisco CCNP Routing & Switching, Cisco CCNA and Cisco CCDA.

325 pages, Kindle Edition

Published April 3, 2019

Reviews

[Leni Hester · Rating 5 out of 5]

Exactly What I Needed

I inherited managing the phone system when a colleague left. I knew some terms and had even taken the Cisco course but had no actual experience on CUCM. Now I have experience and can’t apply the earlier training. This helped me to connect the dots! Great book for a 10,000 foot view and some basic configuration options. Quick read, informative, would recommend for this needing a quick refresher or brief familiarization. Glad I found it!