Words That Work in Business, 2nd Edition: A Practical Guide to Effective Communication in the Workplace

by Ike Lasater, Julie Stiles (Editor)

Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

209 pages, Kindle Edition

Published April 1, 2019

Reviews

[Alex Memus · Rating 3 out of 5]

Should have been a 30-page essay titled “Words That (Somewhat) Work: Tips on Implementing a Consistent NVC Practice.” As it is, the book offers a few good expansions and explanations of material from the og NVC book, but it’s hardly deep enough to warrant a full volume. At 150+ pages, it feels bloated and repetitive, and its connection to business is tangential at best. Still, it works as a supplementary study guide for NVC.