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272 pages, Paperback
First published April 9, 2019
“Personally, I would be hard-pressed to find a big business that lies to me as much as—presumably—my friends, family, and closest associates do. […] Shell may send me misleading information on a few big things—say, about climate change—but in my regular interactions with them and their retailing agents they are telling the truth, as indeed it is usably gasoline that comes out of the pump and goes into my car. […] When it comes to Shell in their commercial interactions with consumers, they try to be very honest and straightforward, even if some of their lobbying is more problematic.”Maybe I should re-evaluate my priors, or maybe Cowen should read Merchants of Doubt. It's not obvious that my partner lying about how much a bag of chips cost is equivalent to the fossil fuel industry's lying about anthropogenic climate change, even if my partner lied ten times to one. And when Cowen considers the title of Ben Goldacre’s Bad Pharma: How Drug Companies Mislead Doctors and Harm Patients. He would prefer the title Not Nearly As Good as It Could Be Pharma: How Corruption is Diminishing One of Our Great Benefactors. Given that the title of this book is Big Business: A Love Letter to an American Anti-Hero, I interpret these arguments as a sort of coy playfulness, but the jokes didn't always land for me.
When a new fast-food chain opens, say Shake Shack, and advertises some kind of better food experience, people by the millions are willing to try it. Not many people would feel they had to wait a year to see if other consumers were harmed by the product.
You’re more likely to be ripped off by your local TV repairman, your local doctor, or maybe even your cousin than you are likely to be cheated by McDonald’s or Walmart. McDonald’s and Walmart, quite simply, have valuable national and international reputations to lose, and they will act to preserve their brand identities. Big businesses have more to lose from fraud, they are monitored more closely, and they are more likely to depend on the commercial value of a respected national or international brand name.
[Imported automatically from my blog. Some formatting there may not have translated here.]
Another likely candidate for whenever next I do a "Ten Best" list for books. Tyler Cowen attempts to earn respect for an institution that gets way too little admiration and respect in modern America. Case in point:
A lot of giant companies refer to themselves as “American.” But let’s face it, they only have one real loyalty: Their shareholders. A Warren administration will halt the hollowing out of American cities and create good American jobs. Here’s how. pic.twitter.com/pX0VpRXqqR— Elizabeth Warren (@ewarren) August 25, 2019
A lot of giant companies refer to themselves as “American.” But let’s face it, they only have one real loyalty: Their shareholders. A Warren administration will halt the hollowing out of American cities and create good American jobs. Here’s how. pic.twitter.com/pX0VpRXqqR
So Liz and her fans would be a great target audience for this. Unfortunately, I'm not sure how realistic it would be to expect that to happen.
In my case, however, Tyler's pushing on an already-open door. But I found it still worth reading, because of his contrarian takes, useful statistics, and unexpected insights. (He's a polymath, and it shows.) He's not a Pollyanna about corporations; he points to attitudes and trends that that should change. But on the realistic whole: big business is a massive plus for the USA.
He conveniently takes up, analyzes, and (mostly) refutes common criticisms, one chapter devoted to each:
Are businesses more fraudulent than the rest of us? Tyler lists some biggies right up front: Volkswagen, Theranos, Wells Fargo. Bad actors, no doubt. But a good question to ask in reply is: Compared to what? Are CEOs paid too much? Most of such criticism is based on envy and resentment. There's also commonly bad faith involved: the critics are simply using the argument to bolster their own goals, typically political. (Tyler doesn't make this argument much, but I will.)But Tyler notes that good CEOs are expensive; you can't just promote a middle-management schlub and expect him to have the necessary skill set. Supply of CEO-grade execs is limited. And the value of an excellent CEO is extreme.
Is work fun? This one's easy: no matter how we complain about our jobs, people without jobs are, on average, undeniably worse off. And the psychology is pretty unequivocal: a job done well, no matter how menial, is rewarding to the doer, even over and above his take-home pay. How monopolistic is American big business? Outside of a few limited areas (health care, cable TV, cellular providers) there's not a lot to worry about here. Whatever the theoretical market dominance in an area might be, prices stay low, service remains fine; that's what really matters. Are the big tech companies evil? They're not great, but evil is a stretch. What is Wall Street good for, anyway? The preeminence of American financial service companies is too little appreciated. And it's little known (at least I didn't know it) how America is a tax and banking haven for the rest of the world.People demonize Wall Street largely because they don't understand finance. (I don't demonize Wall Street, even though I don't understand finance; I'm just happy with the performance of my retirement and non-retirement funds.)
Crony capitalism: How much does big business control the American government? This one was a little eye-opening, because crony capitalism has been a big bugaboo for me. Tyler agrees with the problem, but simply convinces me that it's not a huge problem, because the magnitude in comparison with the total economy is small. If business is so good, why is it so disliked? Or: what is Elizabeth Warren's deal anyway? Tyler's answer revolves around the idea of "corporate personhood"; even the people who deny corporate personhood in one context can act as if it were a real thing in another. (Business doesn't help when it markets itself in anthropomorphic terms: "Like a good neighbor, State Farm is there." "If you can't afford your medication, AstraZeneca may be able to help.)But Tyler notes that good CEOs are expensive; you can't just promote a middle-management schlub and expect him to have the necessary skill set. Supply of CEO-grade execs is limited. And the value of an excellent CEO is extreme.
People demonize Wall Street largely because they don't understand finance. (I don't demonize Wall Street, even though I don't understand finance; I'm just happy with the performance of my retirement and non-retirement funds.)
You really need to read the book to get the full weight of Tyler's arguments, and if you're at all interested (you read down to here, anyway) I strongly recommend you check it out.