The Problem-Solver's Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey

by Elisabeth Swan, Tracy O'Rourke

It’s a fast-and-fun travel kit eBook for the process improvement traveler. We provide basic tool sets, examples, instructions, “detours" around potential “potholes" and some sight-seeing options when you want to learn more on a given topic. Hello, Travelers! You are embarking on a journey to build your problem-solving muscles. Congratulations! Let the fun begin! Think of this as a real road trip - a journey through the world of continuous process improvement. The road trip can be fun and filled with purpose. It can be life-changing and paradigm-shifting, but it can also be painful. You can be an active participant or a “passenger,” you can make this trip alone or you can find others to travel with you. Having companions enriches your experience, and you get to use the carpool lanes! Like most road trips, there’s a roadmap but that’s no guarantee against travel mishaps. You might get stuck behind a Winnebago for a while, hit a pothole, get a parking ticket or have a surprise run-in with the police! We’ll provide roadside assistance and help you navigate the detours. You and your companions can sight-see if things look interesting, or you might need a pit stop to refresh at the Bahama Bistro. The Bistro team will be with you every step of the way with helpful examples, enlightening infographics and of course, the occasional snack.

Genres: Nonfiction

192 pages, Paperback

Published October 21, 2018

About the author

I am a President and CEO of Swan Consulting & Associates, Inc., Co-founder of the Just-in-Time Cafe, and I co-host the Just-in-Time Cafe Podcast with Tracy O’Rourke.

I have over 30 years of experience advising public, private, and nonprofit organizations and helping them build problem-solving cultures.

I’m a translator. I love taking complicated topics and deciphering them so they make sense to myself and everyone around me.

I love helping people see the impact they have on others so they can harness that influence and use it for good.