Diversity Competence: Cultures Don't Meet, People Do: Cultures Don’t Meet, People Do

by Edwin Hoffman, Arjan Verdooren

In today's world many people live, learn and work in international and multicultural environments. Intercultural communication has become an important topic in many fields of work and study. Given the complexities of globalization, knowledge of cultures and cultural differences is rarely sufficient. In this book, interpersonal communication forms the point of departure: the meeting of people, not of cultures. The authors describe what diversity competence entails: which processes, challenges and skills are relevant in a 'superdiverse' world. They demonstrate how the TOPOI model offers an inclusive, communicative approach to analyzing and addressing potential miscommunication. The target audience for Diversity Competence includes students, educators and professionals in the fields of communication and media, business, management and leadership, governance and international relations and cooperation.

352 pages, Kindle Edition

Published March 29, 2019

Reviews

[Marcus V C de Figueiredo · Rating 4 out of 5]

Great resource for those work with multicultural teams

The book brings a perfect foundation for Intercultural communication and a diverse number of case studies to help understand and apply the concepts.

[Menghua · Rating 3 out of 5]

Long version of Culture Map, in my opinion. Still interesting.