Sure the dialogue is a bit hokey and the assumption about how a client responds in certain situations is unrealistic, but I'm not mad about these flaws. I got a decent set of techniques from this book with decent justifications for them. At least when I confront a client on my own for the first time, I will not be "winging it." I will have some purpose to what I ask and why. And even if the situation doesn't call for this book's "right way," at least I will have something to improvise off of.
I will likely refer to this book during my career. So good stuff.