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Customer Satisfaction: How to Maximize, Measure, and Market Your Company's "Ultimate Product"
Stresses the importance of customer satisfaction, tells how to improve customer relations, and explains how to obtain feedback
193 pages, Hardcover
First published February 1, 1989
About the author
Mack Hanan
52 books1 followerMACK HANAN is an international consultant, trainer, and lecturer on accelerated business growth.
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