Not Always Right: Funny Classic Stories of Real Life Ridiculous Customers

by A.J. Adams

Customers are NOT always right... in fact, they can be outrageously wrong! If you've ever worked in a retail store, at a restaurant, or at any customer service job, then you know just how rude, strange, and wacky customers can be. The editors of the long-running site NotAlwaysRight.com have tirelessly sourced over 200 of the best real-life stories of ridiculous customers and the resilient employees that face them daily.

"The Customer Is NOT Always Right!"

244 pages, Paperback

Published January 1, 2018

About the author

A. J. Adams is no stranger to dealing with customers; he was born and raised in Las Vegas, a city well-known for its thriving service industry. Although he now designs Web sites for a living, he has also worked in restaurants, bookstores, and coffee shops. It was after one particularly frustrating run-in with a customer that he decided to create NotAlwaysRight.com, a Web site devoted to sharing funny and stupid customer quotes.

Reviews

[Luke Walker · Rating 5 out of 5]

An updated edition of the Not Always Right best-of collection, but now on a larger format with beautiful-stock paper. It contains a lot of new stories, pretty much all of them funny or shocking. Worth a read or gifting for anyone who works in retail, or used to and still has nightmares!