The problems we face, decisions we make and projects we run are complex- a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly in one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required- because unless you have the biggest title on the organizational chart, your authority doesn’t cover it all. And where authority ends, influence begins. Cross-Functional Influence introduces a simple model to getting things done across the organization. This approach covers the things you do every day to build your level of influence (Build Proactively) and those you apply to specific influence opportunities (In-the-Moment). Coupled with The Cross-Functional Influence Playbook, you will get the full spectrum of learning- from the stories and tips to the worksheets, assessments and planning tools.
Susan Finerty is the author of, "Master the Matrix: 7 Essential for Getting Things Done in Complex Organizations," winner of a 2018 Notable Indie, "Cross-Functional Influence: Getting Things Done Across the Organization," and the "Cross-Functional Influence Playbook."
She is the President of Finerty Consulting, a consultancy founded in 2004.
She and her team focus on helping individuals and organizations navigate the organization--whether it is defined as matrix management (which focuses on partnerships, goal alignment, role clarity, decision-making, influence, communication and meetings) or cross-functional influence and collaboration (which looks at how you influence without authority across teams and across the organization). Their products include keynote addresses, workshops, simulations, webinars, online assessments and e-learning.
The influence model presented in the book is a helpful way to think about the things you have to do to become influential. I also liked the 4 types of stakeholder preferences and how to address them. All in all interesting book.
This entire review has been hidden because of spoilers.