Crash Course in Reference

by Charlotte Ford

This introductory book is a basic review of reference services in public libraries. It includes tips on locating resources in both print and online formats, makes suggestions for purchases and maintenance of the reference collection, reviews the ethical aspects of providing information to all patrons, and provides information on how to join a network of reference librarians who can assist you when you cannot find an answer.

A basic explanation of reference services for those with little formal LIS training working in small rural libraries or others who have been working in other areas and wish to brush up on their skills, this author provides an introduction to reference services including search strategies.

Genres: Nonfiction, Library Science

156 pages, Paperback

First published April 30, 2008

Reviews

[Holli Keel · Rating 3 out of 5]

Decent refresher.

[Readersaurus · Rating 5 out of 5]

Written in a friendly, easy-to-read style, this book covers all the basics. It begins with the definition of reference service and includes the reference interview, the evolution of reference resources (print and digital), how to decide what to buy, what free online versions are out there, and reference ethics. A nice reminder for folks who don't do this every day, or a good starting point for someone looking to learn about reference service.

[andrea · Rating 3 out of 5]

A little basic for my personal needs, but I think this would make a decent primer for people just starting out in the wide world of reference. Six months into my first reference gig with one semester to go til my MLS, this was mostly review for me.