(Two dust jacket excerpts) When you hear the word "negotiation," what enters your mind? A buyer or seller haggling over the price of a product? A hostage held at gunpoint? Two large organizations putting together a merger? Getting your teenager to clean his room? Deciding on where to go for dinner with your spouse? All of these are great examples of negotiation and clearly show that EVERYONE NEGOTIATES. Negotiation is a skill anyone can learn and perfect. We're confident that this book will allow you to create a win-win outcome in virtually every negotiation you encounter.... This powerful book identifies 101 tactics guaranteed to put you inside the mind of even the strongest negotiator. Once you can identify these tactics, you'll know when to use them and, more important, what to do if they are used on you.
Peter Stark is a management consultant, speaker and author. Over the past twenty-five years, his consulting firm, Peter Barron Stark Companies, specializes in helping leaders build organizations where employees love to come to work, and customers love to do business.
Clients such as the NFL, NBA, Aetna, the Phoenix Suns, Lowe’s, Sempra Energy, Kaiser Permanente, the Boston Red Sox, SONY Electronics, Qualcomm, WD-40 Company, Stone Brewing Company, Wells Fargo, Farmers Insurance, and over 200 other leading organizations have called upon Peter to help transform their cultures and maximize the effectiveness of their leaders.
His speaking repertoire includes an impressive lineup of programs in the areas of employee engagement, leadership, leading change, customer service, and negotiation skills. His firm is also a leader in employee opinion surveys and 360° Leadership Development Assessments. Peter is one of only a handful of speakers to hold the prestigious dual designation of Accredited Speaker from Toastmaster’s International and the Certified Speaking Professional from the National Speaker’s Association.
He has been published worldwide in over 300 articles, has written 11 books on the topics of leadership, management and negotiation and created The Manager’s Toolkit, a subscription-based website to help turn managers into leaders. Peter’s expertise has been featured by American Executive, Investor’s Business Daily, The New York Times, CNN, Bloomberg, Inc.com, U.S. News & World Report and USA Today.
Each week, Peter writes a leadership blog providing solutions to over 10,000 leaders who aspire to be great.