an Indian scholar and educator who served as Professor of Strategic and International Management at the London Business School, and was the founding Dean of the Indian School of Business in Hyderabad.
This book has been in my to-read list since long. I just never got the chance to start reading it. Finally when my Change Management course instructor mentioned it in the suggested readings, I grabbed it !!
The author of this book Sumantra Ghoshal is considered one of the best thinkers in Management. In this book, as the name of the book suggests, the authors have tried to study the change process prevalent across the world companies and their recommendations for handling those changes. They have added many cases in the book to show how the companies which resist changes suffer in the long term and eventually die.
The case of Kodak's downward spiral is also mentioned which coincidentally filed for Chapter 11 bankruptcy in US today on 20th Jan 2012.
Another interesting case is of HDFC Bank and how Mr. KT Parekh and then Deepak Parekh created and built a company with values and ethics. The companies goal was never to become the largest in its segment and it never resisted the entry of newer players in the market. Rather than resisting competition HDFC helped them nurture and mature and made them partners in the mission to solve the housing finance problem prevalent in India. With their values and unwavering support from the loyal staff HDFC is still thriving.
Other interesting cases mentioned are of Zee TV, Reliance, Archelor Mittal, Bajaj Motors, Hero Honda, Infosys, HCL Technologies, GE and many more Indian and foreign companies. The book is replete with examples and the author has interviewed eminent personalities like Dhirubhai Ambani, N.R.Narayanana Murthy among others. Learnings are written in a coherent manner and the author has added value by providing models on the basis of the feedback from the study. For example, they have suggested the strategy of 3Ss which is appropriate in today's context. Crafting Strategy, designing the Structure to fit, and locking both in place with supporting Systems.
The book is good, written back in year 2000 and has been one of the best books in management circles ever since. May be that is the reason why the regular readers of management books may find some of the ideas as repeated and the cases a little too old and cliche'. But that's not the mistake of the author and thus if you are looking for a classic among management books, this one is for you !!