For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette.
Barbara Pachter is president of Pachter & Associates. She is an internationally renowned business etiquette and communications speaker and coach who has delivered more than 2,100 seminars throughout the world.
Pachter’s client list boasts many notable organizations, including Bayer, Campbell Soup, Cleveland Clinic, Moody’s, Novartis, Pfizer, and Wawa.
“The Essentials of Business Etiquette: How to Greet, Eat, and Tweet your Way to Success” (McGraw-Hill, 2013) is her 10th book.
She is also the author of "The Power of Positive Confrontation," second edition to be released June 2014, "New Rules@Work," and "When the Little Count...And They Always Count."
I recommend this book for someone who is starting his career life, but not for someone who already has been working for sometime as he/she would be knowing what's in that book already (due to experience). Generally it gives an insight about what are the common and the uncommon rules at the office, e.g. making connections, social occasions behaviors, required business skills as well as some decent office-politics for those who are new to the career life.
This would be a great gift idea for a college graduate entering the workforce.
This book is full of helpful tips and tricks that is organized in an easy to read format. It starts off with how to communicate with other staff member and potential clients, how to shake hands, and the proper way to say hello and introduce yourself. Other chapters include appearance: what is appropriate to wear to work, your body language. This book also includes details on how speak and listen, what to do and not to do at a dinner party, how to be a good guest and host, how to write an efficient email, technical blunders, how do make a competent presentation, prepare for an interview, etc.