Inspiring and motivational excerpts from the forthcoming book, “So You’re A Nice Guy and Want To Be In Business", a book intended to help individuals balance diplomacy with customer needs and expectations. There IS room at the top for nice guys! Manage customer service and demand, bad accounts, personality dynamics between you and your customer, and between you and your staff fairly with poise, respect and sensitivity. The 'nice guy - good guy' character can win the day with integrity, ethics and especially with a genuine interest in people, staff and clientele! Affirm your self worth and value in business without being a Mr. Scrooge! This "Excerpts" collection also includes additional tips, hints and suggestions and a bonus addition, "Ten Vital Suggestions For Your Business Website"!