Most aviation accidents are attributed to human error, pilot error especially. Human error also greatly effects productivity and profitability. In his overview of this collection of papers, the editor points out that these facts are often misinterpreted as evidence of deficiency on the part of operators involved in accidents. Human factors research reveals a more accurate and useful perspective: The errors made by skilled human operators - such as pilots, controllers, and mechanics - are not root causes but symptoms of the way industry operates. The papers selected for this volume have strongly influenced modern thinking about why skilled experts make errors and how to make aviation error resilient.
Aviation remains the safest form of long distance travel. The lofty goal is to reduce the accident rate to zero --- of course we can never get there. This mighty 380 page tome documents multiple scientific studies that have attempted to identify and then suggest methods to eliminate human errors in the various sytems that comprise commercial aviation.