Organizational Behavior, Theory, and Design in Health Care

by Nancy Borkowski, Katherine A. Meese

Organizational Behavior, Theory, and Design, Third Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager’s perspective. The Third Edition offers: - New case studies throughout underscore key theories and concepts and illustrate practical application in the current health delivery environment - In-depth discussion of the industry’s redesign of health services offers a major focus on patient safety and quality, centeredness, and consumerism. - Current examples reflect changes in the environment due to health reform initiatives. - Diversity, health disparities, and cultural competencies are addressed in health care - Timely new material on change management provides new insight for future healthcare managers. - Each new print copy includes Navigate 2 eBook Access enabling users to read their digital textbook online or offline, on computers, tablets, and mobile devices.

550 pages, Paperback

First published October 6, 2009

Reviews

[Daniel Mala · Rating 5 out of 5]

I didn’t know what this class and book would be like but was happy to find it very interesting and useful. The book went well with the class and had a plethora of methods for enacting organizational change. In this types of topics it often comes across as all theory, but the mechanisms described were quite practical. Great book and class!