Administration Essentials for New Admins Exam Questions The Salesforce Certified Administrator credential is designed for those who have experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.Here are some examples of the concepts you should understand to pass the users, data, and securityMaintain and customize Sales Cloud and Service Cloud applicationsBuild reports, dashboards, and workflows.Who this course is system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applicationsOther groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers