Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis.
Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day.
Like many writers, I penned my first story at a young age. However, a family and a teaching career put my writing dreams on hold until my Advanced Placement seniors conned me into writing my first complete manuscript. That story, which subsequently won RWA's Golden Heart Award in 2006, was THE WATCHER.
From the moment I put my fingers to the keyboard, the barrier between my brain and the paper lifted, the story flew from my mind, and I fell in love with everything about the process of writing.
Raised as an Army brat, I lived in Germany as a child, Northern Virginia, Oklahoma, Kentucky, Idaho, and Utah before finally settling in Northern California. Whenever I visit my sister in Virginia or my brothers in North Carolina and Florida, upon returning home I remember again why I love Northern California, home of the ancient redwoods, the fecund forests and the rugged Pacific coastline.