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441 pages, Kindle Edition
Published November 21, 2019
- your primary goal as a professional is not necessarily to be liked, but to deliver results for the business, being likeable is not a primary goal
- sometimes, there will be challenging moments where you only have to "disagree and commit," as they say
- as managers, our peers will be our number one priority, not our direct reports. F2F is like an oil change, a great way to be on track smoothly
- managing people is like using an API without documentation – you have to try, fail, and adapt. The same API may work differently tomorrow