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Active Listening: Improve Your Ability to Listen and Lead, Second Edition

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Listening well is an essential component of good
leadership. You can become a more effective listener
and leader by learning the skills of active listening.
Working relationships become more solid, based on trust,
respect, and honesty. Active listening is not an optional
component of leadership; it is not a nicety to be used to
make others feel good. It is, in fact, a critical component
of the tasks facing today's leaders.
In this new edition, we've added tips and advice dealing
with virtual active listening, and incorporated up-to-date
research from both inside and outside CCL to make sure
you can best meet the leadership challenges you face in
today's world.

70 pages, Paperback

First published October 1, 2006

20 people are currently reading
228 people want to read

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Displaying 1 - 8 of 8 reviews
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March 6, 2017
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77 reviews
February 20, 2024
Provides brief actionable lessons for leaders and managers to listen better. I highly recommend it for those who are in some kind of a leadership position and want to listen and connect better. I'm personally taking away some key pointers to act on.
Profile Image for Jake.
154 reviews3 followers
May 1, 2024
Quick read that gets straight to the heart of active listening. How to evaluate yourself, the process, understanding how to adapt, and improve in your weaker areas woth suggestions.
Profile Image for Brittany.
27 reviews8 followers
November 28, 2015
Very brief guide to becoming a better listener. I have a big problem listening to other people. The steps and information in this book will surely help me get on the right track. So I can have better conversations with everyone I come in contact with.
Profile Image for Ibrahim Altamimi.
78 reviews33 followers
January 31, 2012
دورة تدريبية مباشرة وفي الصميم استفدت منها لتطوير مهارات الاستماع العملي
66 reviews5 followers
April 2, 2015
concise introduction to the topic. also has pretty good list of suggestions for further reading
Displaying 1 - 8 of 8 reviews

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