Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders. In this new edition, we've added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.
Provides brief actionable lessons for leaders and managers to listen better. I highly recommend it for those who are in some kind of a leadership position and want to listen and connect better. I'm personally taking away some key pointers to act on.
Quick read that gets straight to the heart of active listening. How to evaluate yourself, the process, understanding how to adapt, and improve in your weaker areas woth suggestions.
Very brief guide to becoming a better listener. I have a big problem listening to other people. The steps and information in this book will surely help me get on the right track. So I can have better conversations with everyone I come in contact with.