An Overview of Training and Development: Why Training Matters

by Saul Carliner, Margaret Driscoll

An Overview of Training and Development: Why Training Matters provides an introduction to the field of Training and Development and to the work that Training and Development professionals do. Specifically, it describes the:•Products and services offered by people in the field. •Various roles that professionals in the field assume.•Processes, guiding concepts, and technologies used in the work.•Client-centered nature of the work.•Business context of Training and Development.•Means of assessing the effectiveness of training programs and services.•Future of the field.

326 pages, Kindle Edition

Published May 16, 2019

About the author

Saul Carliner is Interim Chair and Professor in the Department of Education at Concordia University in Montreal, where his research and teaching focus on the design of materials for learning and communication, the management of groups who produce these materials, and the transfer of research to practice.

Also an industry consultant, he serves as Research Director for Lakewood Media and has provided strategic analysis, design, and evaluation services for organizations like the Bronx Zoo, Equitas, Lowe’s, ST Microelectronics, Turkish Management Centre, and several government agencies.