Effective Measurement and Management of IT Costs and Benefits

by Dan Remenyi, Arthur H. Money, Michael Sharwood Smith

The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern.

Top management have begun to insist that much more attention be paid to the economic aspects of information systems. This had led to a great demand for a comprehensive IT metric. However, little attempt has yet been made to produce a complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies.

This second and fully updated edition of The Effective Measurement and Management of IT Costs and Benefits provides a basic framework for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised.

The authors discuss a number of different evaluation concepts as well as reviewing several approaches to cost and benefit measurement. An IT Assessment Metric (ITAM) is proposed which allows firms to measure their progress towards obtaining maximum value from their information technology efforts.

- A professional level book for the computer Weekly Professional Series- Provides a basic framework for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised.

362 pages, Hardcover

First published October 24, 1995

About the author

Dan Remenyi PhD, started his academic interest in economics and political science before going into business. After a few years' business experience he undertook an MBA, joined the information systems industry and worked in a number of different capacities. Eventually he returned to academe to read for a PhD in management, completing the degree in 1990. Since then he has worked as much in the field of research methodology as in his original discipline of information systems management. In the past 12 years he has authored and co-authored more than 20 textbooks on a variety of subjects in the information systems domain was well as writing numerous academic papers on both information systems and research methods. Formerly Professor and Head of the Department of Information Systems at the University of the Witwatersrand in Johannesburg, South Africa, today he is an associate member of faculty at Henley Management College in the UK and a Visiting Professor at Chalmers University of Technology in Gothenberg, Sweden.