At the center of almost every company is a technology that hasn't changed since 1854: the organization chart. Competition creatively destroyed every other aspect of how businesses work, yet this one thing has remained unchanged - and it is no longer working. New technology is about to change that.
In Adaptive, Christopher Creel outlines how collaboration technologies and smart chatbots enable revolutionary new organizational models that eliminate hierarchical obstacles, synchronize workforce skills with strategy execution, leverage the power of diversity, and deliver the most effective tribal elements of successful startups into larger, more established companies. Based on fourteen years of in-the-trenches R&D, Creel's dynamic crowdsourcing model promotes speed and agility while putting the skills and experience of each individual team member to best use. Each day, your business's greatest resources come to work and go home. You want to be sure they come back every day! Adaptive will help you attract, retain, and utilize the absolute best talent that is out there.
Adaptive: Scaling Empathy and Trust to Create Workplace Nirvana by Christopher Creel is a timely as well as forward-thinking book that demonstrates how robotics, automation and technology in general are not just changing how we do things, but how there is room for everyone in the workforce. By leaving the more menial tasks to automation, people get to be more human in our activities and interactions. I will be providing copies of this to some of my peers to help pave the way and answer the questions so many have, and to respond to the fears of being left behind in an even more advanced technology era.
I went into this book quite skeptic. First, because I rarely read non-fiction/work and workplace related educational materials. And second - I was just not a fan of the title, to be honest. I’m talking about the “workplace nirvana” part - pseudoscientific nonsense like that in context of educational, almost academic even work really throws me off. But I was very quickly pleasantly surprised by this book. Creel makes his point really well by using both examples of his own experience(which he has a lot of) and most importantly - actual research. And, while it isn’t exactly page-turner material, it is easy to read and cuts straight to the point. Higly recommend this!
As a leader in the organization, it had been frustrating to continue to use flawed systems. While I knew they were flawed and didn’t make sense, there was no better way that I knew of. Following were some of the challenges I was going through as the organization grew:
- Too much power in fewer people, and appraisals were subjective and biased. Instead of performance, people are focused on being nice to the manager. - Cultural inconsistency - one team experienced a very different culture than the other because of how their managers run the show - Lack of measurement in performance, no objectivity, no future visibility for improvements - Hierarchy didn’t allow open peer-to-peer communication as it has to traverse the org chart - And many more
I never thought these problems can be solved and I’ll have to “live with them” until I picked Adaptive. Adaptive systematically breaks down what is going wrong in a hierarchical way of working. And at the same time systematically approaching what the future of work should look like. In the era of technological advancements, why do we expect mechanical mastery from humans? We can easily offload that to tech and focus on doing more human things. Overall this book goes to the top of the list I’m terms of making a huge impact on my life. A must-read for all the leaders out there!
Absolutely fantastic read! Some of the ideas Chris puts together in this book are nothing short of evolutionary - specifically, an evolution of business, organizations, coaching and self development that you can't afford to miss. Worth a read to see what's coming for sure, and if you are one of those people that is always searching business shelves for the next new idea, start here. The book offers both both wild ideas, and practical advice for how to get there.