Readable to the extreme. Loved the way the author stepped back from all the psychology popular stuff. He went to great length to show that all the 'go and become the hero', 'get it done' approach, 'don't say quits until you drop!' stuff can be counterproductive at times, though not always.
Also loved the author's way of thinking. He basically employs the recipe for dealing with most tasks where one-size-fits-all answers are unlikely to work.
Surprisingly memorable, with bright examples easing the reader into every discussion. Wow! A lot of things here make a lot of sense. Way more than I expected.
PS I thought a lot on what exactly this book reminded me of, since this no straight self-help. And I remembered: the Freakonomics series is really similar to this one.
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As far back as the 1800s, scientists like Philippe Tissié and August Bier noted that an unsound mind can help an athlete ignore pain and push his or her body beyond its naturally conservative limits.
I don’t know about you, but my high school guidance counselor never told me that hallucinations, mailbox assaults, and generalized insanity were vital to being a world-renowned success at anything. I was told to do my homework, play by the rules, and be nice.
All of which raises a serious question: What really produces success? (c)
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Do “nice guys finish last”? Or first?
Do quitters never win? Or is stubbornness the real enemy?
Does confidence rule the day? When is it just delusion? (с) Sounds like just the book I might love, since it looks at both sides of an argument, any argument!
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In each chapter we’ll review both sides of the story. We’ll see the strengths of each perspective. So if anything seems like a slam-dunk or a contradiction, hang with me. Both angles will present their case, much like a trial. Then we’ll settle on the answer that gives the best upside with the least downside.
In chapter 1, we’ll look at whether playing it safe and doing what we’re told really produces success. We’ll learn about what Harvard professor Gautam Mukunda calls “intensifiers.” Like Jure Robič’s insanity, intensifiers are qualities that, on average, are negative but in certain contexts produce sweeping benefits that devastate the competition. We’ll learn why valedictorians rarely become millionaires, why the best (and worst) U.S. presidents are the ones who subvert the system, and how our biggest weaknesses might actually be our greatest strengths.
In chapter 2, we’ll find out when nice guys finish first as well as when Machiavelli was right on the money. We’ll talk to a Wharton School professor who believes in compassionate business and altruism, and a teacher at Stanford whose research shows hard work is overrated and kissing up is what gets promotions. We’ll look at pirates and prison gangs to see which rules even rule breakers follow, and find out how to strike the right balance between ambitiously getting ahead and being able to sleep at night.
In chapter 3, we’ll dive into Navy SEAL training and explore the emerging science of grit and resilience. We’ll talk to economics Ph.D.s to calculate the best time to double our efforts and when to throw in the towel. Kung fu masters will teach us when being a flaky quitter is a great idea. And we’ll learn the silly word that can help us decide when to stick with something and when giving up is the best move.
Chapter 4 looks at whether it really is “what you know” or “who you know.” We’ll see how the most networked employees are often the most productive but that the greatest experts almost invariably classify themselves as introverts (including an astounding 90 percent of top athletes). We’ll get insights from the most connected guy in Silicon Valley and learn how to network without feeling sleazy.
In chapter 5, we’ll look at attitude. We’ll see how confidence can push us past what we think we’re capable of but how that needs to be balanced with a grounded view of the challenges ahead. We’ll learn how the emerging science of “mental contrasting” can help us determine when to go all in and when to think twice. Most important, we’ll look at new research that shows why the entire confidence paradigm might be problematic at its core.
In chapter 6, we step back to view the big picture and try to see how success in career aligns with success in life—and when it doesn’t. Is there any place for work–life balance in our 24/7 go, go, go world? Harvard Business School’s Clayton Christensen and Genghis Khan provide examples of how to find peace in a fast-moving office. We’ll get lessons from tragic case studies of legends who achieved success but paid too steep a price, sacrificing family and happiness. (c)
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So why are the number ones in high school so rarely the number ones in real life? There are two reasons. First, schools reward students who consistently do what they are told. Academic grades correlate only loosely with intelligence (standardized tests are better at measuring IQ).
... “Essentially, we are rewarding conformity and the willingness to go along with the system.” Many of the valedictorians admitted to not being the smartest kid in class, just the hardest worker. Others said that it was more an issue of giving teachers what they wanted than actually knowing the material better. Most of the subjects in the study were classified as “careerists”: they saw their job as getting good grades, not really as learning.
The second reason is that schools reward being a generalist. There is little recognition of student passion or expertise. The real world, however, does the reverse.
... If you want to do well in school and you’re passionate about math, you need to stop working on it to make sure you get an A in history too.
... Shawn Achor’s research at Harvard shows that college grades aren’t any more predictive of subsequent life success than rolling dice. A study of over seven hundred American millionaires showed their average college GPA was 2.9. (c) And with dice we could have expected a 2.5, if their grades vary between 0 and 5.
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Winston Churchill should have never been prime minister of Great Britain. He wasn’t someone who “did everything right,” and it was shocking that he was elected. His contemporaries knew he was brilliant—but he was also a paranoid loose cannon who was impossible to deal with.
... Churchill was a maverick. He did not merely love his country; he displayed a clear paranoia toward any possible threat to the empire. He saw even Gandhi as a danger and was beyond outspoken in his opposition to what was a pacifist rebellion in India. He was the Chicken Little of Great Britain, passionately railing against all opposition to his country, great, small—or imagined. But this “bad” quality is the key to why he is one of the most revered leaders in world history.
This Chicken Little was the only one who saw Hitler for the threat he was. Chamberlain, on the other hand, regarded Hitler as “a man who could be relied upon when he had given his word.” The entrenched British leadership was convinced appeasement was the way to quell the Nazis.
When it mattered the most, Churchill’s paranoia was prescient. (c)
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Gautam Mukunda speculated that the reason for the inconsistency in the research was there are actually two fundamentally different types of leaders. The first kind rises up through formal channels, getting promoted, playing by the rules, and meeting expectations. These leaders, like Neville Chamberlain, are “filtered.” The second kind doesn’t rise up through the ranks; they come in through the window: entrepreneurs who don’t wait for someone to promote them; U.S. vice presidents who are unexpectedly handed the presidency; leaders who benefit from a perfect storm of unlikely events, like the kind that got Abraham Lincoln elected. This group is “unfiltered.”
By the time filtered candidates are in the running for the top spot, they have been so thoroughly vetted that they can be relied upon to make the standard, traditionally approved decisions. They are effectively indistinguishable from one another—and this is why much of the research showed little effect for leaders.
But the unfiltered candidates have not been vetted by the system and cannot be relied upon to make the “approved” decisions—many would not even know what the approved decisions are. They do unexpected things, have different backgrounds, and are often unpredictable. Yet they bring change and make a difference. Often that difference is a negative. Since they don’t play by the rules, they often break the institutions they are guiding. A minority of unfiltered leaders are transformative, though, shedding organizations of their misguided beliefs and foolish consistencies, and turning them toward better horizons. These are the leaders that the research said have enormous positive impact.
In his Ph.D. thesis, Mukunda applied his theory to all the U.S. presidents, evaluating which ones were filtered and which unfiltered, and whether or not they were great leaders. The results were overwhelming. His theory predicted presidential impact with an almost unheard of statistical confidence of 99 percent.
The filtered leaders didn’t rock the boat. The unfiltered leaders couldn’t help but rock it. Often they broke things, but sometimes they broke things like slavery, as Abraham Lincoln did.
Mukunda understood firsthand. His unconventional Ph.D. thesis made him an outlier in the academic job market. Despite a Harvard and MIT pedigree, he received only two job interviews after more than fifty applications.(c)
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Glenn Gould was such a hypochondriac that if you sneezed while on a phone call with him, he’d immediately hang up. ... (c)
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Let’s talk about orchids, dandelions, and hopeful monsters. (I know, I know, you talk about these things all the time and this is nothing new to you. Please indulge me.) (c)
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Why do some people end up crazy-brilliant and others end up crazy-crazy? ... They seem to possess just the right amount of weirdness.(c)
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Andrew Robinson, CEO of famed advertising agency BBDO, once said, “When your head is in a refrigerator and your feet on a burner, the average temperature is okay. I am always cautious about averages.”(c)
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It’s a matter of basic statistics. When it comes to the extremes of performance, averages don’t matter; what matters is variance, those deviations from the norm. Almost universally, we humans try to filter out the worst to increase the average, but by doing this we also decrease variance. Chopping off the left side of the bell curve improves the average but there are always qualities that we think are in that left side that also are in the right. (c)
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Would you hire a psychopath? No. And the research shows that psychopaths don’t do well on average. Most people would just stop there, but a study titled “Personality Characteristics of Successful Artists” showed that top performers in creative fields demonstrate markedly higher scores on measures of psychoticism than lesser artists. Another study from the Journal of Personality and Social Psychology showed that successful U.S. presidents also demonstrate higher scores on psychopathic characteristics.
Often intensifiers masquerade as positives because we give successful people the benefit of the doubt. It’s the old joke that poor people are crazy and rich people are “eccentric.” Traits like obsessiveness are framed as positives for those already in the successful camp and negatives for others. We all know some who benefit from perfectionism and others who are just “crazy.” (c)
Q: Research by Gallup shows that the more hours per day you spend doing what you’re good at, the less stressed you feel and the more you laugh, smile, and feel you’re being treated with respect. (c)
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Ask yourself, Which companies, institutions, and situations value what I do? Context affects everyone. (c)
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We tend to think experts are experts just because of their unique skills and we forget the power of context, of knowing one’s way around, of the teams who support them, and the shorthand they develop together over time. (c) And another thing about that is when the company you're with undergoes drastic changes, sometimes it's best to leave when you start feeling the 'pond' having undergone changes to the worse.
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This was well illustrated by how Toyota helped a charity. The Food Bank for New York City relies on corporate donations to function. Toyota had donated money—until 2011 when they came up with a far better idea. Toyota’s engineers had dedicated countless hours to fine-tuning processes and realized that while any company could donate cash, they had something unique to offer: their expertise. So they decided to donate efficiency.
Journalist Mona El-Naggar described the results:
At a soup kitchen in Harlem, Toyota’s engineers cut down the wait time for dinner to 18 minutes from as long as 90. At a food pantry on Staten Island, they reduced the time people spent filling their bags to 6 minutes from 11. And at a warehouse in Bushwick, Brooklyn, where volunteers were packing boxes of supplies for victims of Hurricane Sandy, a dose of kaizen cut the time it took to pack one box to 11 seconds from 3 minutes. (c) And that's a really inspiring thing about the whole kaizen thing.
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Feeling powerless actually makes you dumber. (c)
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Eighty percent of our evaluations of other people come down to two characteristics: warmth and competence. And a study from Teresa Amabile at Harvard called “Brilliant but Cruel” shows we assume the two are inversely related: if someone is too nice, we figure they must be less competent. In fact, being a jerk makes others see you as more powerful. Those who break rules are seen as having more power than those who obey. (c)
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But hold on—it gets worse. Ass kissers aren’t the only ones who thrive. Jerks do too. (c)
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Rude people also have better credit scores. (c) Now that seems to be an urban legend.
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A study bluntly titled “Bad Is Stronger than Good” shows that in a shocking number of areas bad things are more impactful and longer lasting than good things: “Bad emotions, bad parents, and bad feedback have more impact than good ones, and bad information is processed more thoroughly than good . . . Hardly any exceptions (indicating greater power of good) can be found. Taken together, these findings suggest that bad is stronger than good, as a general principle across a broad range of psychological phenomena.” (c) And here I and my fixation on happy endings go angry.
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And I can’t help but mention that an informal study showed that ethics books are 25 percent more likely to be stolen than the average library book. (c) Hilarious!
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I’m going to stop now because my publisher won’t let this book be packaged with antidepressants. (c) Or chocolate.
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What happens when you go total Tony Soprano and start whacking everyone who causes problems? Everyone will respect you and no one will want to work with you. Being a mob boss who is too violent has an inherent irony to it. Would you want to work for someone whose response to late expense reports is two bullets to the head? I didn’t think so. (c)
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These savvy businessmen of the oceans were not all crazed psychopaths with eye patches. In fact, according to Blackbeard expert Angus Konstam, that famed pirate, over the course of his career, killed exactly zero people. And there are no cases on record of anyone walking the plank. Nope. Not one.
So why do we have this impression of them as bloodthirsty savages? It’s called marketing. It’s much easier, cheaper, and safer to have people surrender quickly because they’re terrified of you than it is to fight every battle, so pirates were sharp enough to cultivate a brand image of barbarity. (c)
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Pirate ships were very democratic places. (c)
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