Doing Digital: Lessons from Leaders

by Chris Skinner

There has been lots of discussion of digital and open banking, banking-as-a-service, banking platforms, FinTech and TechFin and more, over the past decade. This all indicates that we are in a decade of rapid cycle change that presents huge challenges and huge opportunities. Billion-dollar unicorns appear rapidly, whilst internet giants achieve global domination. How are banks dealing with these changes and are any banks showing leadership? Well yes, a few are. With all the gloom merchants saying that traditional banking is doomed, a few banks have made radical moves to adapt and survive. Chris Skinner, a world-leading commentator on banking and technology, has selected five of those banks―JPMorgan Chase (USA), BBVA and ING (Europe), and DBS and CMB (Asia)―to share their experiences. In detailed interviews, and with wide-ranging commentary, he has discovered the secrets of how not just adapt and survive, but how to thrive in this sea change of finance and technology. Learn the lessons of the leaders, and learn how to become a successful digital bank, by Doing Digital.

352 pages, Hardcover

Published April 7, 2020

Reviews

[Joao · Rating 4 out of 5]

I’ve been following Chris for the past years and looking at this book it presents it self with a path to transformation. But don’t get me wrong, most of the steps here you already know they must be done, so don’t expect to find something new but instead a way to drive change.
What I personally didn’t appreciate that much was the innumerable mentions to previous books, but maybe because I’ve already read all.

[Norbert Boros · Rating 5 out of 5]

An unbelievably deep and well-written book about the digital transformation of banks. I think Chris Skinner analyzed all challenges the banks face these days. Basically, this book is about digital transformation in the financial industry, the core issues really similar in other industries too so "Doing Digital" good for everyone who wants to achieve a deeper understanding of digital transformation in general.

[PanosV · Rating 5 out of 5]

Chris Skinner along with King Brett are the most influential gurus in the area of future / digital banking. Your whole theory of how things are and will be, are deeply affected by this book. A game-changer for all of us interested in banking.

[Mike Burrell · Rating 5 out of 5]

This subject interests me hugely, so I'm biased. Loved it!

[Adnan Ariffin · Rating 4 out of 5]

A good introductory book and as reference. A useful book for one to know about digital banking.

[Siddhi · Rating 2 out of 5]

I expected much more out of this book.
Slightly disappointed to read the same thing over and over again across 300+ pages