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Mối Quan Hệ 101 – Những Điều Nhà Lãnh Đạo Cần Biết

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Cuốn sách “Mối quan hệ 101” là 1 trong 8 cuốn trong bộ sách “Những điều nhà lãnh đạo cần biết”. Trong cuốn sách này, tiến sĩ John Maxwell đưa ra các nguyên lý đã được kiểm chứng qua thời gian về việc phát triển các mối quan hệ lành mạnh với người khác – cả trong và ngoài tổ chức của bạn.

Ông chỉ ra những rào cản trong các mối quan hệ, nhấn mạnh các nhu cầu chung giữa con người với nhau, và mô tả các cách kết nối với người khác ở nhiều cấp độ khác nhau. Tất nhiên, ông cũng chỉ ra sự tác động của các mối quan hệ lên việc lãnh đạo. Trên hết, ông giải thích cách các mối quan hệ giúp ta đạt đến tiềm năng trọn vẹn nhất của bản thân.

Một số trích dẫn hay từ cuốn sách:

“Với các mối quan hệ, mọi thứ bắt đầu từ sự tôn trọng, bằng sự khao khát coi trọng giá trị người khác”

“Tin tưởng vào người khác trước cả khi họ chứng tỏ được bản thân chính là mấu chốt để thúc đẩy mọi người đạt đến tiềm năng của họ”.

“Bạn không thể khiến người khác hành động trừ khi đã lay chuyển được họ bằng cảm xúc. Con tim đi trước lý trí”.

Trên đây chỉ là một số trích dẫn nhỏ trong cuốn sách, để tìm hiểu đầy đủ các bí quyết xây dựng và duy trì các mối quan hệ, các bạn hãy tham khảo cuốn sách này ngay nhé.

Thành công trong mọi mặt cuộc sống đến từ thành công trong mối quan hệ với mọi người. Hãy đọc cuốn sách này để không chỉ trở thành một người lãnh đạo tài năng mà bạn còn có thể phát triển hơn trong nhiều lĩnh vực của cuộc sống.

120 pages, Paperback

Published December 1, 2017

181 people are currently reading
2695 people want to read

About the author

John C. Maxwell

1,001 books5,805 followers
John Calvin Maxwell is an American author, speaker, and pastor who has written many books, primarily focusing on leadership. Titles include The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader. Some of his books have been on the New York Times Best Seller List.

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5 stars
817 (47%)
4 stars
565 (32%)
3 stars
276 (15%)
2 stars
56 (3%)
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17 (<1%)
Displaying 1 - 30 of 122 reviews
Profile Image for Andy Anderson.
444 reviews11 followers
January 11, 2010
Good Book, easy read.

A Short Course in Human Relations.

the least important word: I.
the most important word: We.
the two most important words: Thank you.
the three most important words: All is forgiven.
the four most important words: What is your opinion?
the five most important words: You did a good job.
the six most important words: I want to understand you better.

How can you encourage others?
Remember that most people-
1. most people don't have faith in themselves
2. most people don't have someone who has faith in them.
3. most people can tell when someone else has faith in them.
4. most people will do anything to live up to your faith in them.


So encourage them by
1. believing in them
2. recognizing their strengths
3. list their past successes
4. instill confidence in them when they fail
5. experience wins together
6. visualize their future success
7. expect a new level of living


Plus a great chapter on developing skills. (Are you listening to me?)
Profile Image for Vipen Sharma.
8 reviews3 followers
June 8, 2019
After reading leadership 101 my expectations from this book were way too high!! Nevertheless, some of the quotes & anecdotes are really good. A pill to those who might have tough time to maintain good relations. Quick read but might take a life time when it comes to implementation.

Few of my favourites from the book:

Believing in people before they have proved themselves is the key to motivating people to reach their potential.

You first have to touch peoples heart before you ask them for a hand.

The greatest thing you can do to your children is to love their mother.

Put a “10” on every person’s head.

If you show people how much you care and ask questions in a nonthreatening way, you will be amazed by how much they will tell you.

When your words and actions match. People know they can trust you.

You have got to love your people more than your position.

You don’t really know people until you have observed them when they interact with a child, when the car has a flat tire, when the boss is away and when they think no one will ever know.
This entire review has been hidden because of spoilers.
Profile Image for Ashrakat Rady.
109 reviews51 followers
January 25, 2020
في بعض النصائح العملية
عجبني الجزء المتعلق بالإيمان بالآخرين قبل ما تظهر عليها بوادر النبوغ والنجاح وقدرة على تعميق العلاقات
في حشو كثير
كتاب سهل كعادة السلسلة يعني
Profile Image for Zach.
2 reviews2 followers
August 11, 2015
It's one of the best books I have ever read concerning with Relationships. It explains lots of things although it's mainly based on Relationships. Those who have problems while relating others or don't know how to deal with your environment properly, this is a perfect reference you can fully rely on. Thanks.
Profile Image for Samaher.
49 reviews8 followers
September 24, 2012
نقدر نقول عليه كتيب , جميل خفيف يبين اساسيات العلاقات يعني كيف تكون قادر على التأثير في الناس ! صغير جدا يعني تقدر تقرأه في السيارة في غرف الانتظار ..الخ
Profile Image for Josh.
35 reviews3 followers
September 3, 2021
This short little book is a concise compilation form a few of his more exhaustive works. The premise is simple, relationships govern our lives. It is therefore incumbent on us to nurture and grow those relationships. Have a listening ear, recognize individual worth and remember to serve no matter your position.

Maxwell certainly has his arsenal of helpful quotes and one liners and I managed to mark a few of them for further reflection. I certainly enjoyed the chapter on listening. I definitely need to work on that one.
Profile Image for kutingtin.
941 reviews70 followers
September 9, 2022
A Short Course in Human Relations (From Relationships 101 by John C. Maxwell)



The least important word: I

The most important word: We

The two most important words: Thank You.

The three most important words: All is forgiven.

The four most important words: What is your opinion?

The five most important words: You did a good job.

The six most important words: I want to understand you better.
Profile Image for Jonathan Baeza.
1 review
December 27, 2020
De una manera simple, concreta y directa nos plantea lo importante de relacionarse bien, y lo necesario para llevarlo a cabo.
Con ejemplo simples y pasos bien marcados, nos muestra un camino que cualquiera puede recorrer.
Recomendable
Profile Image for لطيفة القارئة.
342 reviews9 followers
Read
April 22, 2017
نقط مهمة يحتويها الكتاب..تستحق الوقفة عندها وأفضل من ذلك
تطبيقها..
Profile Image for Lei T.
77 reviews
September 8, 2022
I was going to give this four stars until I read the lines around family (one you get by getting married and not your nuclear one) and success.
This entire review has been hidden because of spoilers.
Profile Image for Stephanie Núñez.
10 reviews
April 14, 2025
Un libro con tips súper directos para mejorar las relaciones con el entorno. Muy fácil lectura
Profile Image for SAM.
29 reviews1 follower
May 3, 2021
برای هدایت خود از مغزت استفاده کن و برای هدایت دیگران از قلبت.
Profile Image for Susan.
808 reviews
April 24, 2022
I was disappointed in this book.

"When it comes to relationships, everything begins with respect, ..." ok makes sense

"Trust is essential to all good relationships." Again, sounds good.

Acknowledgement. Understanding. Appreciation. Yadayada. All stuff we learned in kindergarten, or should have.

And then this profound statement: "One-sided personal relationships don't last. If one person is always the giver and the other is always the receiver, then the relationship will eventually disintegrate."
Hmm. Maybe that's a good thing?

But what about when they don't? What about those one-sided relationships that just drag on and on? He gave no advice at all about dealing with any "problem" relationships. It was all about, if you do this and this and this, everything will be hunkydory. Really?

This particular advice I found very annoying (a nice story for sure, just annoying advice). "Working to Stay Together:

"Fairly early in our marriage, Margaret and I realized that in my career, I would often have the opportunity to travel. And we decided that any time I got the chance to go someplace interesting or to attend an event that we knew would be exciting, she would come along with me, even when it was difficult financially. We've done a pretty good job of following through on that commitment over the years. Margaret and I, with our kids Elizabeth and Joel Porter, have been to the capitals of Europe, the jungles of South America, the teeming cities of Korea, the rugged outback of Australia, and on safari in South Africa. We've met wonderful people of every race and a multitude of nationalities. We've had the chance to see and do things that will remain in our memories for the rest of our lives. I decided early on what would it profit me to gain the whole world and lose my family?" WOW! What a wonderful opportunity? Family? Life? But how does this help people with relationships that can't travel? Have unappreciative spouses? Or spouses that just can't leave due to careers, family, etc. What about cranky and/or spoiled kids? Or kids that have their own school/sport/hobby commitments? Mr. Maxwell making a decision early on that his family should travel with him is great but even more impressive is that his family was in total agreement with it. I say, lucky him. But do not find this to be helpful "relationship" advice.
6 reviews
August 13, 2019
Relationships 101 by John C. Maxwell is a short, compact pocketbook. 1-day read. The book offers many short examples of good relationship skills in action as demonstrated by famous individuals such as Reagan, Kelleher, Lincoln, and many others. It also tries to offer practical advice on how to build relationships.

The take-aways:
• make others feel important in your presence
• to be trusted is a greater compliment than to be loved (trust and respect are the foundation of any meaningful relationship)
• don’t try to convince people, try to understand them (understand their needs, wants and desires)
• believe in others and they will do anything to live up to your faith in them
• listen to people: it shows respect, builds a relationship, increases knowledge, generates ideas, builds loyalty, helps others and you, and most importantly satisfies basic human need

Last two chapters become a little bit too religious for my taste. As this book is more a summary of relationship/communication pieces of advice, do not expect many techniques, in-depth explanations backed by science, how-to guide, etc.
13 reviews
July 26, 2018
Très court, un distillé de gros bon sens sur les relations humaines.
A relire de temps en temps.
Profile Image for Hesham  ellayeh.
82 reviews
September 5, 2015
A Short Course in Human Relations.

the least important word: I.
the most important word: We.
the two most important words: Thank you.
the three most important words: All is forgiven.
the four most important words: What is your opinion?
the five most important words: You did a good job.
the six most important words: I want to understand you better.

So encourage them by
1. believing in them
2. recognizing their strengths
3. list their past successes
4. instill confidence in them when they fail
5. experience wins together
6. visualize their future success
7. expect a new level of living



How can you encourage others?
Remember that most people-
1. most people don't have faith in themselves
2. most people don't have someone who has faith in them.
3. most people can tell when someone else has faith in them.
4. most people will do anything to live up to your faith in them.

Profile Image for Jeff.
5 reviews
August 24, 2008
This is the best read to help you if there is anyone in your life that you have difficulty communicating with. I have certainly changed the way I look at myself, and those around me. If listening has ever been a challlenge for you, as it has for me, this is a great short read to have around.
2,751 reviews26 followers
September 7, 2009
Outstanding; short book on how to improve relationships in your life, at work and home
Profile Image for Helin Ahmed.
14 reviews
May 21, 2024
Building good relationships with others is really important in life. It helps people understand who you are and how you communicate. That's why I chose to read this book to improve the way I talk to people. It's actually my second time reading it, and I think it's even better now that I'm older. I've been trying to be a good listener by looking people in the eye when they speak. It can be hard for introverts like me to change the way we speak, but I believe I can make some improvements. I read this book in my native language, and it was translated by Nergis Shawkat Kaki. As always I write down the dialogues that I want to remember.

*ئەگەر ئێمە توانیمان هەڵە تێگەیشتنەکانمان کەمتر بکەینەوە، چیتر دادگاکان بەمجۆرەی ئێستا قەرەباڵغ نابن.

کەم بەهاترین وشە: من*
بەهادارترین وشە: ئێمە

*
باشترین کارێک کە لە تواناتدا بێت پێشکەشی جیهانی بکەیت، هێشتاش خراپە و نادادپەروەریت لەگەڵ دەکرێت، بەڵام تۆ هەمیشە باشترین پێشکەش بکە .

پەتێک لە سێ تاڵ دەزووی بەهێز دروست کرابێت بە ئاسانی ناپسێت*
This one reminds me of my trio of friends.

* ئەگەر هاتوو بڕوات پێکردن و چاوەڕێی کاری باشت لێکردن ئەوە باشترین هەوڵیاندەخەنە کار تا باشترین ئەنجامت پێشکەش بکەن

*
باروس بارتن دەڵێت هیچ شتێکت مەزن لە دونیادا بەدەست نەهاتووە، تەنها لەلایەن ئەوانەوە نەبێت کە بوێری ئەوەیان هەبووە باوەڕبێنن کە شتێک لە ناخیاندا
سەرکەوتوویان دەکات بەسەر هەموو بارودۆخەکاندا

بەیب ڕووس بیری دەیگوت هەرگیز مەهێڵە ترس لە ئەنجامەکەت بدات، لەسەر ڕێت دووری بخەرەوە*

*
دەگوترێت مرۆڤ دەتوانێت چل ڕۆژ بێ خواردن، چوار ڕۆژ بێ ئاو، چوار
خولەکیش بێ هەناسە بژیت، بەڵام ناتوانێت چوار چرکە بێ هیوا بژیت.

*
ناتوانیت خەڵکی بۆ کار بجوڵێنیت، ئەگەر سەرەتا هەستیان نەجوڵێنیت لەبەر ئەوەی دڵ لە پێش ئاوەز دێت.

*
کاتێک بەیەکەوە ڕووبەرووی ئاستەنگەکان دەبنەوە پەیوەندیەکان بەهێزتر دەبن.

*
ڕاهێنەرێکت یاری تێنس دەڵێت کات بەفیڕۆدانە بتەوێ ڕاستیەک بە کەسێک بڵێی کە تەنیا دەیەوێت ڕەوشتت لێبکڕێتەوە.

*
سیگمۆند فرۆید دەڵێت پیاوێک کە ئازاری ددانی هەیە ناتوانێت خۆشەویستی بکات.

*
ئەوانەی کە ئیهمالت کردوون ئەنجامیان بدەیت، کاتێک لەژێر پەستان و سەختیەکی زۆردایت دێنەوە ڕێگەت.

*
ئەبراهام لینکۆڵن دەڵێت: کاتێک ویستم جڵەوی دەسەڵات بکەم دەمەوێت هاوڕێیەکم هەمیشە لەگەڵم بێت ئەو هاوڕێیەشم لە ناخی خۆمدایە.

*
ئەگەر چاوەڕێی کات و ساتی قەیران و کێشەکان بیت تا دامەزراو و جێگیرت بکەن ئەوە خۆت بۆ شکست ئامادە دەکەیت.

*
نێک ستێنت دەڵێت کاتێک ژیانی خێزانیت بەهێز بوو ئەو پەیامەت پێدەگات کە تۆ خۆشویسترا و
گرنگیت.

*
کاتێک بیر لە چارەسەر دەکەیەوە لەبیرت بێت کەسەکان لە پێش شتەکانەوەن بە گوێرەی ئەوە بڕیار بدە.
It just remind me of one of my friends who abandoned us just because she thought it was the best decision to solve the problem while all the others which had the same problem stayed together and stronger.

*
لە ناو هەموو کێشە و ناڕەحەتیەکدا لایەنێکی ئەرێنی بوونی هەیە.

*
جۆش ماکدویڵی دەڵێت باشتری شتێک کە باوکێک بۆ منداڵەکانی بکات ئەوەیە دایکیانی خۆشبوێت ، وە باشترین کارێک دایکێک بۆ منداڵەکانی بکات ئەوەیە هاوسەرەکەی خۆشبوێت.

*
بات ڕایڵی دەڵێت پارێزگاری کردن لە ژیانی هاوسەرگیریت بۆماوەیەکی درێژ
پارێزگاری کردنە لە سەرکەوتنەکانت بۆ کاتێکی درێژ.

*
د.ل مودی دەڵێت ئەگەر گرنگیم بە کەسایەتیم دا ناوبانگم خۆی گرنگی بە خۆی دەدات.



Profile Image for Luis Detlefsen.
34 reviews1 follower
November 1, 2021
Relationships are important in every aspect of life and they become crucial when it comes to leadership. Often there are leaders that neglect relationships and focus only on results.

To build positive relationships we need to deeply care about people, learn to listen to understand and not just to wait for our turn to speak, see the good in others and believe in them, motivate them to reach their potential, and act with integrity.

We usually carry an emotional baggage that causes us to react negatively to certain people or situations. We need to take care of all the relationships in our life, including family, friends, work, community. The book quotes Sigmund Freud, "a man with a toothache cannot be in love", meaning that the attention demanded by his toothache won't allow him to notice anything other than his pain
This entire review has been hidden because of spoilers.
Profile Image for Waris Ahmad Faizi.
174 reviews6 followers
February 8, 2021
Impressive!
A charming and lovely read. John Maxwell never disappoints his reader fans. Again, he did an admirable job through this lovely, powerful, and instructional book.
The book is mainly focusing on answering the following significant questions.
What Do I Need to Know about Others?
How Can I Become a Better Listener?
What Does It Mean to Have Integrity with People?
How Can I Serve and Lead at the Same Time?
Likewise, he specifies the key factors to building successful relationships in teams as following:
1. Respect
2. Shared Experience
3. Trust
4. Reciprocity
5. Mutual Enjoyment
I am sure everyone would get something effective out of reading this. Thus, highly recommended.
269 reviews1 follower
December 11, 2022
One of Maxwell’s many writing strengths is that he is able to pack a lot of power into slim volumes. This miniature earns 4 stars.

Relationship building outside my marriage is certainly an area I need to work on. What this book does so well is offer quick strategies that can be applied right away. Although some of the suggestions were basic, such as “look at the speaker when they are talking,” I found some ideas and suggestions that related to the idea of assuming positive intentions.

Given that relationships are messy and tangled, it is very likely that this book will be useful to most readers. It may not be useful for those that have read extensively on relationships, because Maxwell doesn’t go too deep with his ideas consistently.

A good book overall!
1 review
August 9, 2018
One of the smallest book on relationships. However it took me about 2 months to finish this book. Every page is full on nuggets which have to be implemented. Else you lose the essence. One of hard hitting topics covered is integrity and the 10 questions on integrity will definitely make you think and introspect. A book worth its weight in gold.

One of the standout lines in the book " It is a waste of time to try to sell real answers to anyone who just wants to buy echoes". Working on not buying my own echoes everyday and keeping an open mind are life changing takeaways
Profile Image for Phuc Nguyen.
54 reviews4 followers
March 3, 2019
Con tim đi trước lý trí.
Hãy đối xử với mọi người như thể anh ta/ cô ta là người quan trọng nhất trên đời.
Khi lời nói và hành động ăn khớp với nhau, mọi người biết rằng họ có thể tin tưởng bạn.
Thành công trong gia đình là quan trọng nhất. Khi làm dc như vậy các mối quan hệ khác cũng trở lên dễ dàng.
LUÔN THỂ HIỆN SỰ TRÂN TRỌNG DÀNH CHO NHAU. "TÔI ĐC LỢI LỘC GÌ ĐÂU KHI CÓ ĐƯỢC CẢ THẾ GIỚI MÀ MẤT ĐI GIA ĐÌNH".
HÃY:
BÊN NHAU
GIẢI QUYẾT KHỦNG HOẢNG THEO HƯỚNG TÍCH CỰC
KO NGỪNG GIAO TIẾP
CÓ CHUNG CÁC GIÁ TRỊ
Profile Image for Elle.
563 reviews
Read
December 15, 2023
Five characteristics:

1. Respect
2. Shared Experiences
3. Trust
4. Reciprocity
5. Mutual Enjoyment

9 suggestions:
Look at the speaker
Don't interrupt
Focus on understanding
Determine the need at the moment
Check your emotions
Suspend your judgment
Sum up at major interventional
Ask questions for clarity
Always make listening your priority

Embody qualities of servanthood:
Put others ahead of his own agenda
Possesses the confidence to serve
Initiate service to others
Is not position conscious
Serves out of love
This entire review has been hidden because of spoilers.
Profile Image for Lee Angelo.
15 reviews
April 7, 2018
This book is an easy read. Although Relationships 101 of John Maxwell is quite thin, it is rich of nuggets of wisdom on how to create meaningful relationships especially to leaders. One of my favorite part is where Maxwell cited and explained the things how go encourage people.

If you’re a leadership junkie, this book should not be taken lightly. Relationships with the right people is essential to becoming successful in your organization and in life itself.
1 review
February 25, 2019
Sin defraudar y con la claridad acostumbrada. J. Maxwell nos presenta una serie de consejos y herramientas para poder mejorar en el vasto mundo de las relaciones. Cada día entendemos más el poder de la socialización. Y así mismo, recordamos que el éxito debe estar acompañado de una actitud servicial y de eterno aprendizaje. Por lo qué libros como este, que son de fácil lectura. Son instrumentos de valor que definitivamente valen nuestro tiempo.
Profile Image for Phuongvu.
555 reviews89 followers
March 20, 2019
Một quyển sách mỏng, nhỏ, nhẹ, dễ đọc, chữ to và nên đọc.

Tầm ảnh hưởng của tôi
Cuộc sống của tôi sẽ chạm tới hàng chục cuộc sống khác
Trước khi ngày đó đến.
Hãy bỏ lại rất nhiều đánh dấu tốt hay xấu,
Hãy luôn để Mặt Trời chiếu rọi màn đêm.

Đây là lời ước mà tôi luôn luôn ước,
Đây là lời cầu nguyện mà tôi luôn nguyện cầu:
Chúa trời, hãy để cuộc đời con giúp đỡ những cuộc đời khác
Để họ có thể chạm tới con đường của Người.
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