Well honed negotiating skills can benefit everyone both personally and professionally. This book explores how to develop critical negotiation skills using a very individual, personalized approach. It examines how personality and temperaments influence negotiation styles and techniques and provides numerous strategies proven effective with different personality types. Readers become more skilled in negotiations by understanding how conflict often begins the negotiation process. Exercises, self-assessment tools, and examples give readers an opportunity to identify, develop, practice, and perfect their own unique set of negotiation skills. Recognizes the link between personality and conflict management styles. Discusses psychological and sociological factors along with gender and cultural differences inherent in thenegotiation process. Offers self-assessment exercises to help readers identify their personal negotiation and conflict management styles. Looks at rules of negotiation and the common mistakes we all make. Covers team negotiation and third-party negotiation. For courses in business and communications or for anyone interested in improving personal negotiating skills.
I had this to say about it in my book FINDING TRUE FRIENDS - for Friendship to work you have to really want in Nick Founder nickfounder.com
In Corvette, Barbara, Conflict Management – A practical Guide to Developing Negotiation Strategies, (2007) Prentice Hall, the authors discuss the different conflict patterns being: avoidance; acceptance and appreciation; and engagement and development. Corvette observes that with avoidance, the friends seek to avoid conflict on the bases that they will lead to anger and hurt and are best avoided. She goes on to say that with acceptance and appreciation, the friends air their concerns but don’t really engage in any real discussion or debate for fear of conflict and at best they agree to disagree. In engagement and development there is honesty in communication and an exploration of each of the friend’s perspectives. Differences are aired and the friends learn about each other. Corvette concludes “But for those who both possess the skills for engaging in conflicts and value the process itself, conflicts within friendships may more likely be explored and ultimately experienced as facilitative of individual and relationship development.”