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Listening to Conflict: Finding Constructive Solutions to Workplace Disputes
Filled with original exercises, examples, and models, Listening to Conflict shows you how to successfully resolve workplace disputes by practicing and perfecting the art of listening.
210 pages, Hardcover
First published January 1, 1999
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Displaying 1 - 1 of 1 review
July 15, 2020
Had good information but was kinda boring. Topic: empathic listening, collaborating, and best practices for conflict resolution.
Displaying 1 - 1 of 1 review