I feel kinda bad rating so poorly a book promoting women as leaders, but the content was generally poor, and occasionally the author promoted outright detrimental ideas, so one star it is. The target audience for this book is HR and people responsible for hiring; it's certainly of no use to a woman trying to gain a leadership position. The main message of the book is that there's no good system in place for identifying leaders, and instead the proxies that are currently popular are based on unrelated personality traits that rarely outlast the duration of an interview (confidence, charisma), and happen less in women, thus they are hired less. Instead, qualities more often found in women are good for leadership, and more often found in women leaders. I'd like to say that the main fix proposed by the author is to hire more women, but the author is not entirely consistent with even that simple message. In fact, there's little consistency throughout the book. Just don't bother reading it.
I have a lot of nitpicking with the book though, so if anyone is interested, here goes...
The good:
- There's this finding that while there are fewer women in leadership roles, they tend to be higher quality than their male counterparts. A reasonable explanation for this is that women have to be genuinely next level candidates in order to beat more mediocre men when the employers have implicit gender biases. The author promotes the idea that instead of trying to lower the bar for women to help them get hired, we should figure out ways to raise the bar to the same level for men (since in fact overall leadership has been found lacking). I think this is the most interesting message of the book, although honestly I don't know how feasible it is in practice. Annoyingly, the author forgets this point when talking about Clinton v Trump; saying that Clinton was described as cold, ambitious and robotic, which would never happen to a man. Great, but instead of saying that, wouldn't it be better to say that we should start considering those unacceptable traits for a male politician? Although the “ambitious” one is patently absurd for whatever gender.
- The author correctly points out that It's not correct to say that women lack confidence, rather we've been conditioned to not display confidence. I see it all the time in STEM science; women are very reluctant to say things like "I did this...", preferring the team "we", even though they literally did that thing entirely on their own. When I asked a friend why she did that, she said "it just doesn't feel right to say things like that"; this even after her (male) supervisor suggested using "I".
- I also think the author is correct in his main point that the proxies used during interviews are not effective predictors of good leadership. I think if the general population had a healthy respect for humbleness, someone like Trump wouldn't have been elected. In general, humbleness is good in leaders because it allows others to bring forth criticisms and suggestions for improvement. But an alternative could just be to foster an environment of feedback; I'm sure athletes and musicians can be very arrogant, but they have no problem having coaches shadow their every move.
The bad:
- The biggest “bad” that made me drop my rating from 2 to 1: the author repeatedly promoted data mining and AI of both work and private digital activity to determine potential good or bad leaders. At some point, even suggesting it could be useful to filter out narcissists by how many selfies they post on social media. There is so much wrong with this stance, and a lot of accessible books explaining it (e.g. Weapons of Math Destruction), even if common sense doesn't get you there. I mean, how could you even have the gall to tell someone they were rejected from a position because they posted too many selfies? You'd get sued in a heartbeat!
- In supporting the above-mentioned idea, the author writes: "Although some employees may object to having their data mined by algorithms, this makes sense for 2 reasons: first employees email traffic and other work related data are legitimate sources of information that signal how employees are performing. After all, work is what employees should be doing. Second, even if imperfect they are more likely to be more accurate and less biased when analyzed by a computer".
a) "Some people mind" is a very vanilla way of characterizing an invasion of privacy; how paranoid will that make employees, knowing their email count is going to affect their odds of a promotion? Instead of the more traditional metrics like quality of work?
b) The moment you introduce a proxy to measure something for decisions, that proxy becomes the target and you lose sight of the thing you were trying to filter out
c) Kinda need to back up an assertion like email traffic being a legitimate source of information; I have no reason to believe that
d) "Work" that can be easily quantified is most often already delegated to computers; the reason humans are employed at all is for everything that could not be algorithmically set up automatically. How do you expect any algorithm to correctly quantify the work a human does? Does the author have any idea what people actually do?
e) Maybe less obvious, but there is ample evidence out there to indicate that human biases permeate in algorithms, and no one is there to fix them or even notice them
- Author promotes the idea that overconfidence is always bad, and the only reason we evolved it was because it makes us feel good. First off, "feeling good" is not an end of evolutionary selection, it is a means. Second, there are actual advantages to being overconfident, in that it allows individuals to overcome doubts, and at least TRY. This point was completely overlooked by the author; day-to-day overconfidence, like any fiction, will be detrimental because it's not real. But when it comes to venturing out, taking a chance, it's the only way that's going to happen. A venture capitalist might not be too happy investing money if they knew for a fact a startup founder was overconfident, but so long as enough overconfident people try, enough will succeed. You miss 100% of the shots you don't take.
- On the flip side, the author argues that when competent people lack confidence, they will prepare more; ignoring the alternative of "not trying". This is the story of me with driving; I'm probably pretty average at it, or would be if I had bothered to drive for the past 8 years since I had a license, but I have 0 confidence in my ability to do so, and just opted for public transportation. So ultimately, I think it's still fair to say women could do with a little more of men's overconfidence. This gender imbalance in confidence hits early; a math tutor I recently met confessed she preferred teaching boys to girls, because they would actually ask questions and tried even if they knew they could fail.
- The chapters on psychopathy and narcissism were abysmal. They often read like horoscopes ("they're quick to blame others for their own mistakes"), and never really stressed that these are scales on which everyone in the world falls somewhere on, and not a binary, clinical thing. So he could flip between talking about literal psychopaths, and then cite research about psychopathic traits in the general population correlating with something else, which I only discovered by looking up the references. By not presenting the fact that these are scales, it obfuscates the very real possibility that there may be an "optimal dose" of narcissism or psychopathy that actually does make a good leader.
- Author attributed the success of psychopaths to our "inability to resist their charm", which doesn't square at all with how women lack success, since they definitely can be characterized as "charming".
- Author cites idea that when people are anxious, charismatic leaders are more likely to be chosen; it's a datapoint of 1, but I think Biden winning over Trump is a strong indication against that
- Chapter on charisma was especially bad, and it boils down to shifting goalposts when it comes to defining charisma itself; for the first 3/4 he provides no definition and literally calls it "undefinable", just puts it in contrast to unassumingness and humility. But then he indicates its entirely in the eyes of the beholder, and thus ends up representing white men by default. Then he provides a bullet point list provided by researchers on what they think charisma SHOULD be. Interestingly, this list was part of a study used to show that women, contrary to popular belief, are in fact MORE charismatic. I'd say it rather helps to say women are more charismatic when you define charisma with blatantly feminine statements like "uses emotional communication effectively", "nurturing employees potential". I mean, come on.
- The author misrepresented some of his citations. At some point the author asserts the universalness of the assumption that charisma is important to leadership, back when he’s still arguing it’s an overhyped trait in men, undefinable. But the reference he cites provides a very clear and positive definition of charisma as “broadly defined leadership dimension that reflects the ability to inspire, to motivate, and to expect high performance outcomes from others on the basis of firmly held core beliefs.” Which is inherently positive and hard to imagine anyone disagreeing with. There was nothing stopping him from providing this neat definition early on, even just to explain that everyone can have very different definitions of charisma, but lets work with this one…
- Author does not address the value of diversity; that there are (typically) male or female traits that are better for some situations than others, and the whole advantage of having both genders in leadership is you'll get a bit of both. He mentions a financial investment company founded by women in Iceland that chose a more "feminine" approach, and in fact were way more conservative in their investments. In 2008, they were the only company in the country to survive the financial crash unscathed. Great; but it was the "male" overconfident investments that drove forth centuries of innovation and risk taking in the first place. We need both mindsets in this world, they are not interchangeable or one better than the other.
- Along the same lines as above, author presents the case of Kalanick, ex-CEO of Uber, who had to be kicked out after fostering a toxic work environment and a sexual harassment scandal. Very true, but ignoring the fact that Kalanick was one of the founders of Uber; the company might not have existed without him! His attitude was certainly not sustainable long term, but hard to believe nothing in his personality was responsible for getting the company started.
- Big glaring discrepancy in the book: after several chapters about problems and possible solutions, author admits that interventions in leadership have mostly been failures. While it's nice to believe that he only promoted ideas proven to work, none of his earlier citations included successful intervention studies (in which a change in hiring or training program was implemented, and effects evaluated). Hard to take him seriously after that
- the author recommends introducing psychometric tests to the hiring process. This is stupid, because that's exactly what universities tried to do with SATs and intelligence, and instead deepened the divide between those that could hire a tutor and those that couldn't.
- When it came time to indicate what aspects really do correlate with good leadership, the answers are uselessly fluffy, vague, over-general and thus unhelpful.
- Somehow thinks that MIT students from the Sloan business school should have less gender bias than the average manager.