Featuring contributions from some of the world′s most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.
Required textbook for LD 6811 at Luther Rice College. The format is a collection of scholarly articles on intercultural study. Some of the chapters were very well done and informative and others didn't hit the mark. Overall, it provided a good view of how to operate successfully in an intercultural context.
I used this book for my cultural intelligence course within my doctoral program. The book provides broad coverage of intercultural competence skills, measurement instruments, and evaluation tools. The sheer number of tools included became overwhelming and left the question as to which few to focus on - it's not realistic to use them all. Though some chapters were underwhelming, overall the material is valuable knowledge.