Key Performance Indicators (KPIs) are indispensable for measuring business, but if they don’t serve a larger mission, it’s easy to lose sight of why you’re measuring in the first place. Tracking the dynamic relationship between mission and measurement, this book is logical, approachable, and filled with relatable anecdotes. Greg Brisendine has provided strategic and measurement consulting to Fortune 100 companies and to small startups. In all cases, he starts by finding out what's important to those leaders. From there, he maps a path to their KPIs. That mission-driven approach is what he brings to this book. Measuring Success is an indispensable tool for anyone with the ambition to affect change — from new managers to seasoned leaders.
I scanned through this book. It talked about thinking through your mission, strategy, etc. first before asking what KPIs can help you monitor progress. Maybe I could've spent more time with it but I didn't feel it was practical at all.
This book contains all the essentials to define key performance indicators, including an overview of statistics. The author also uses a simple business case of "Success Coffee" to understand the meaning and distinction of a company's mission, strategy, processes, and indicators.
Listened to the audio book and found Greg to be a great teacher. This is KPIs for people who don’t like to or don’t have time to overcomplicate things.
I am really asking myself for whom this book was written and published. This is a completely abstract (vs practical) guide to setting targets and goals. It describes some fundamental statistics and visuals in an oversimplified and some instances flat out wrong way.
It neglects some very important and modern aspects of KPI's all together, such as dashboarding, role of progressive visualizations, etc.
I can see that this book may be interesting to explain the concept of KPI to people who missed out on the things that public education has to offer, and I am not talking college here. For everone else, there are better things to read, try Alberto Cairo for example.
I liked how the author breaks down the structured approach when discussing the topic of "Measuring Success". The 'Mission --> Strategy --> Processes --> Goals --> Tactics --> Improvement' freamwork is absolutly fantastic! The practical coffee shop excample is a very well put storyline to understand the book's compisition.