Don't let the title fool you. Burgess is only playing with novelty to sell us a new bottle but stale wine with this book. 'Reed Hastings: Building Netflix' reads like a sophomore year's last minute copy and paste from Wikipedia with the paste consuming all substance to the article. In fact, one is left wondering as to why the publishers felt compelled to publish such a lacklustre book at the expense of a few green trees (Netflix not on the conservation brigade yet)?
Who is Reed Hastings? If Matt Burgess is to be believed, a placid and flat dimensioned figure whose quotes are gleaned from interviews decades prior and whose actions are lifted from the hazy fog of memories shared by his ex-employees. Mix in a few apocalyptic prophecies of an Amazon vs. Disney vs. Netflix battle royal and you have this tedious book which, contrary to its name, provides us with no fresh insight into either Reed Hastings, Netflix or even the publisher's motives.
My congratulations to readers picking up this book. Guys, really-just quit and watch Netflix. It will be more productive.