A tremendous amount of attention has been given over the years to writing, good and bad, and some as well to oratory, but most people have probably never seen an extended discussion of conversation, which is a mode of communication most people use more than either of the other two. Certainly none of my teachers ever taught us about conversation, and they probably never studied it themselves. We all just DO it. Nonetheless, there are rules that we follow unconsciously, and in Let’s Talk linguist David Crystal explores the different kinds of talk in which we all engage, what motivates us to have a conversation, what rules or conventions we follow, and what the repercussions might be if we go against convention. He discusses factors like pauses, interruptions, phatic conversation, and whether a conversation must have a topic.
People have probably been conversing as long as we have had language, and Crystal looks at the history of conversation that shows its universality and its popularity. There is a passage of conversation from the historian and saint Bede from the early eighth century and a description of “conversation chairs” in the eighteenth century. He also includes observations on conversation from sources ranging from Montaigne to J. R. R. Tolkien.
In earlier days conversation was always face-to-face, but modern technology enables us to “converse”, in Crystal’s opinion, using other media like telephones or online chats. Crystal also takes a look at these other media and their special conventions and challenges.
Like many conversations, Let’s Talk is wide-ranging and covers a lot of ground. As a result, like many conversations, it at times seems a bit disorganized or somewhat off-topic, but unlike many conversations, at least it always does return to its main theme.
As everyone knows, a great deal of the communication in conversation is nonverbal (and often unconscious), through mechanisms like body language, inflections, and pauses. Crystal tries to convey some of this through a convention in which he inserts / to show the boundary of an intonation or rhythm unit, a . for a short pause, a – for a longer pause, a * for overlapping speech, and ( ) to enclose “simultaneous feedback” (a polite way to say “interruption”). It was a valiant effort, but it made the conversations he quotes so hard to read that I confess I skipped over many of them.
Reading the book has influenced me, though. It has made me a closer observer of conversation around me and the conversations in which I participate. For example, Crystal devotes a whole chapter to greetings and farewells, and it has been fun for me to observe aspects of greetings that we normally never think about. How do I decide whether to greet someone, and if so, do I just smile and nod or say, Good morning” or “Hi there”? And suppose I have already seen them once that day? I have entertained myself by greeting someone in a manner slightly different than my usual mode. And I notice more consciously how they greet me.
Despite its flaws, there is a wealth of new-to-me and interesting information in Let’s Talk. And it just might help me be a better conversationalist. Wanna chat?
My thanks to Edelweiss and the publisher for an advance review copy of this book.