The title suggests the importance of chit-chat with colleagues for productivity, but it is not limited to that. This book offered me insights I seeked for, for a long time. Living across different culture zones and function well at each locations, some transferable skills and some tips for the balance between following one's heart and following local rules (customes). I knew her on Linked-in and I can say she lives by her words. Thank you for your sharing, Kiyo-san!