Notice: This is a SUMMARY of Chriss Voss’s, Never Split the Difference: Negotiate As If Your Life Depended On It.
Never Split the Difference became Amazon’s #1 Business Negotiations book for simple reasons… Whether in the business world, the preparatory stages of your career, or everyday life, the groundbreaking tactics discovered in Chris Voss’s Never Split the Difference: Negotiate As If Your Life Depended On It will help you learn how to form the best possible deals.
Never shy away from a confrontation again. Never compromise and never accept less than what you truly want. Voss’s book is a true revolution, combining tough negotiation skills with the fine art of emotional intelligence, giving the everyday person access to tactics that can broker even the toughest deals every time.
If you truly resonate with Voss’s concepts, we implore you to read the full book!
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What made this book really interesting is Chris Voss’ experience as an FBI negotiator. His descriptions of negotiations he led was super interesting with far more on the line than a salary or price paid/sold. Each chapter began with one of Chris’ experiences that was then tied back to a negotiating tactic.
This framework made the book far more readable than a typical self-help book. And the concepts easier to remember.
Beyond Chris’ experiences I took away these points: - Never split the difference in negotiating. No one walks away happy; with the buyer and seller both getting less than they wanted. Of course, if you’re negotiating a hostage release you can’t split the difference. - Anchoring is effective. - It’s typically better when negotiating on price to go second but be aware of anchoring. If the other party anchors and extreme number don’t respond with a number; respond with “How” questions. “How can I do that?” “How can I raise that much money?” - Your final number should be a precise, odd number. Something like $4519 or $370.82 and not $4500 or $400.
Will I be a better negotiator after reading this book? That’s the litmus test. I’m not sure it will but I’m ready to try…
I'll rate it 4-stars but a very different 4-star book from my other 4-stars.
يقوم الكتاب على فكرة محورية أساسها أن التفاوض ليس عملية عقلانية قائمة على الأرقام والتنازلات المتوسطة، بل هو عملية نفسية-عاطفية بالدرجة الأولى، وأن النجاح في التفاوض يتحقق عبر فهم مشاعر الطرف الآخر، والتحكم في ديناميات الحوار، بدل البحث عن “حل وسط” تقليدي. توضيح الفكرة المحورية يرفض كريس فوس مبدأ تقسيم الفرق (Split the Difference) لأنه غالبًا: يقدّم حلولًا متوسطة غير مثالية، يترك الطرفين غير راضين، ويتجاهل العامل النفسي الذي يحكم قرارات البشر.
ويقترح بدل ذلك منهجًا مبنيًا على: الذكاء العاطفي (Tactical Empathy): فهم مشاعر الطرف الآخر وتسميتها بدل مقاومتها.
التحكم في الإطار النفسي للتفاوض بدل التركيز فقط على المطالب.
استخدام الأسئلة المعايرة التي تجعل الطرف الآخر يشارك في حل المشكلة.
تحويل “لا” إلى أداة إيجابية تمنح الطرف الآخر شعورًا بالأمان والسيطرة. الخلاصة الفكرية
التفاوض الفعّال لا يعني الوصول إلى منتصف الطريق،
بل الوصول إلى أفضل نتيجة ممكنة عبر إدارة المشاعر، الإدراك، والسلوك البشري.
التفاوض في حياتنا هي مهارة مهمة و أساسية تشمل كل جوانب حياتنا اليومية ليس فقط المهنية منها لذالك فهم اساسيات التفاوض هو ضرورة ملحة
Good information. Obviously condensed. I think the full length book will make these insights more memorable. But this was a through and well written alternative to the full book.