"This fully updated new edition provides the reader with the ideal introduction to narrative inquiry. Guiding the reader through a full and accessible description of the theory as well as how to begin using the narrative inquiry method, it presents a selection of case studies of research on quality in higher education, internationalisation and quality in cross-cultural contexts. Providing a rich framework through which researchers can investigate the ways humans experience the world depicted through their stories, this book is the ideal introduction to anyone looking to learn more about the theory as well as how to undertake research using narrative inquiry"--