Intranets have been undergoing huge changes in recent years, but the challenge remains to deliver the greatest business benefits. That's what makes this intranet book so important. This book from James Robertson answers the key question for all teams: what should the intranet do? In 280 full-colour pages, this book outlines what modern intranets can (and should) do. By providing definitive advice and over 150 screenshots, it builds a common vision that crosses business and technology lines. The book is structured according to business objectives, starting from the fundamentals and then working through to leading-edge thinking. Each double-page spread contains a page of advice on the left, and a matching screenshot on the right. This allows teams to dip into the book as needed, or to read through it in detail to inform planning and strategic thinking. Every team, whether new or experienced, will find inspiration and insight in this book.
James Robertson is one of the global experts on intranet strategy and design.
He is the author of Essential intranets: inspiring sites that deliver value, What every intranet team should know and Designing intranets: creating sites that work, the three best-selling intranet books in the world. He has also written over two hundred articles and a variety of best-practice resources, including the Intranet Roadmap.
James is the founder and managing director of Step Two, a vendor-neutral consultancy located in Australia. In this role, he has helped high-profile organisations to develop intranet strategies, both within Australia and internationally.
James has keynoted conferences around the globe, including in the UK, USA, Denmark, the Netherlands, Sweden, Norway, Singapore, Malaysia, New Zealand and Australia. As a certified trainer, he regularly runs one and two-day practical workshops on intranet strategy and design, both within Australia and internationally.
James is also a leading specialist on the topic of web content management. He is a founding member of the CM Professionals association, and has helped many organisations to select a suitable CMS.