Upgrade: Building your capacity for complexity

by Richard Boston, Karen Ellis

What if the ways you think about yourself, the world and everyone in it were the human equivalent of your own internal ‘operating system’? 

What if you could upgrade that operating system, evolving it as radically now as you did as a child? You’d suddenly find it easier to:

- Achieve better outcomes with a lot less effort
- Find opportunities in fiendishly complex problems
- Juggle stakeholders’ diverse, evolving needs
- Take relationships to a whole new level
- Navigate dilemmas and polarising issues
- Adapt, evolve and progress in whatever ways you find most meaningful


Upgrade is a practical manual for revolutionising the way you look at yourself, your work and the people around you. Not only that, it’ll help you trigger the same kind of step-change in others.

437 pages, Kindle Edition

Published August 6, 2019

Reviews

[Mark · Rating 5 out of 5]

“Upgrade” is very approachable, easy to digest and immediately applicable, offering new ways to overcome challenges that we encounter every day, both professionally and personally. I started developing my own ‘four capacities’ almost immediately. The new skills I’ve learned as a result have since become a natural part of my upgraded ‘Operating System’, increasing my potential and enabling me to focus on the next level of my development. Importantly for me, I’ve also been able to use what I’ve learned with my team. I’m already starting to see changes in their operating systems as I coach them through some of the concepts at the heart of the book. I’m aided in that by the examples the authors have offered, which really bring those concepts to life.

[Rod Willis · Rating 4 out of 5]

A nice approach

This book covers aspects of human potential that are classically quite difficult to share and later internalise. The way the writer provides four areas to pay attention to and then walks the reader gently through the narrative is well done indeed.