Managing Information Services

by Sue Roberts, Jennifer Rowley

Here is the basic primer library and information service professionals need to face today's multiple challenges. This unique guide introduces and applies the latest administrative concepts to the practices of librarianship, including organizational structure, human resources management, marketing and user relationships, quality control, financial and resource allocation, strategic planning, and more.

256 pages, Paperback

First published October 1, 2004

About the author

Sue Roberts MCLIP is an English-Antipodean librarian. After studying in the UK (BA (Hons), DipLib, MA) and working at Edge Hill University in Lancashire, she has held a series of library leadership roles in Australia and New Zealand, including a period as head of the State Library of Victoria.