As an Apple fan and someone who aspires to be a reasonably progressive and thoughtful person, I've been living with some cognitive dissonance for awhile. I'm not entirely certain what to do differently going forward, but I do feel this book highlights some important things.
I've largely skimmed big articles and exposes about Foxconn and Apple, in part because I felt like perhaps they were unfairly targeting one company when the issues are endemic. However, given Apple's leading role in the consumer electronics space and its gobsmacking profits, Chan et al give strong reasons for focussing on Apple, and they make a point to acknowledge that this is not simply an Apple problem, especially since Foxconn itself manufacturers products for numerous other industry giants.
The book explores several angles that I hadn't encountered before. The exploitation of student labour in particular is disturbing, and I hadn't been fully aware of the dynamics of internal migration (and the lack of rights associated with it) in China, nor of phenomena like the captive 'unions'. I know Foxconn workers are largely migrants from other parts of the country, but I was (I suppose ignorantly) taken aback by their lack of rights to public services in their new cities, and how these workers have uprooted their lives and sacrificed their health not even for what would be considered a 'decent factory paycheque' in relative terms, but rather basically minimum wage.
At its heart, the book conveys one of the simple truths that we have to get through our head when it comes to Silicon Valley, the tech industry, and consumer electronics: these products don't get made without people being exploited. And for all the talk of corporate social responsibility and gradual, iterative improvement, not nearly enough is being done. It's hard to look at the industry-leading profit margins Apple enjoys and its unparalleled hoard of cash and consider these labour problems unsolvable. It would take relatively little effort and seemingly minuscule corporate sacrifice for Apple to ensure its subcontractors are at least treated with the dignity and the safe working environment they deserve.