ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Claire Agutter’s ITIL Foundation Essentials feels like flashcards stapled together—dry, factual, and over before you’ve even memorized the acronyms. It does summarize the ITIL 4 syllabus neatly, but there’s zero depth or context, just bullet wisdom for $25 you could’ve googled. 😬 Perfect if you need a last-minute refresher, useless if you’re actually learning from scratch.
Verdict: 2 / 5. A pricey pamphlet that teaches you less than a free Axelos blog.
Try instead: • Axelos MyITIL subscription — official, updated, and worth it. • Any other site/vlog — basic knowledge and some real practice. • Your Chat GPT/Gemini/any other chatbot — it will probably give you same information, but more complex with examples.