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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
224 pages, Paperback
Published April 28, 2020
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October 31, 2022
Very much a functional text for those preparing ITIL and then a reference for after. Terse but some useful extensions to the even shorter revision version by the same author.
Displaying 1 of 1 review