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CHATBOTS & LAW: Indian Cyber Legal & International (California's New Bot Law & EU GDPR) Perspective

SAI SUSHANTH

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CHATBOTS & LAW As Chatbots are increasingly used in almost all spheres and verticals, they present new legal challenges to not just the law makers but also to AI makers, businesses and service providers deploying them for various enhanced business opportunities and user experience. However efficient and effective a chatbot maybe, in case the legalities surrounding it are not considered, the same can bring forward large number of legal issues. In this context it becomes essential to analyse the various legalities relating to the use of chatbots, not just to reap the advantages provided by chatbots, it is important to ensure that chatbots do not turn out as foes to human mankind. This E-book intends to analyse the various legal issues, considerations arising out of the use of chatbots, involving the intersection of law and technology. In this E-book I have sought to examine the various significant legal policy, regulatory issues pertaining to chatbots from an Indian Cyber Legal perspective and International perspective (California’s New Bot Law and EU GDPR) in a common man’s diction and language. This E-book raises various important issues and questions from a legal perspective concerning chatbots intending to believe that the laws, legislation, jurisprudence relating to chatbot will evolve as time passes by. This E-book assumes significance and relevance to any stake holder be it an AI maker developing chatbots, an entity intending to deploy a chatbot, start-ups dealing with chatbots, chatbots based services and products, since this E-book tends to provide a legal insight to the buzzing chatbots. This E-book is authored by Sai Sushanth CEO of Sushanth It Law Associates (www.sushanthitlaw.com), handling issues arising out of cross section of law and technology. The author has been acknowledged and awarded as the Best Cyber Lawyer of the Year 2019 by India Legal.

55 pages, Kindle Edition

Published October 29, 2019