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Survive & Thrive: The MSP & ITSP Owners Guide to Surviving & Thriving in Uncertain Times
Running a Managed Service Provider or IT Support Provider can be hard at the best of times. Running one during times of economic turmoil can be even harder. After speaking to hundreds of MSPs, IT Support Providers and Industry Experts during the Initial stages of the global COVID-19 threat, Nigel gathered all the best tips, intel, strategies and tactics he saw to help MSPs navigate these times and collated it in these pages. Here's some of what's -What to Do to Give Your MSP of ITSP the Best Chance of Survival -What you Need to do to Thrive when Confidence Returns -How to Communicate to your Team & your Clients
140 pages, Kindle Edition
Published April 29, 2020
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Displaying 1 - 3 of 3 reviews
June 9, 2020
In short "How to stay in business during a global pandemic"
Nigel has done a great job of getting this out so quickly.
It's short and to the point but gives some really great advice on how to keep an IT business running during a crisis (not just the current one) and come out of it the other side in good shape.
Some of the things in here would be useful at any point in time so while the context for the book is hyper specific it can certainly be put to use elsewhere.
Nigel has done a great job of getting this out so quickly.
It's short and to the point but gives some really great advice on how to keep an IT business running during a crisis (not just the current one) and come out of it the other side in good shape.
Some of the things in here would be useful at any point in time so while the context for the book is hyper specific it can certainly be put to use elsewhere.
August 18, 2022
A lovely collection of tips and templates for managing your MSP and IT business in an economic crisis, or a pandemic.
Nigel explains how and where to adapt your contracts, and deal with your partners - providing offers of assistance or working with them to ensure both you and they stay in business during difficult times.
He also explains when to take the necessary steps to step in and help out the clients of other MSPs should they fall into a position that they can't bounce back from.
Nigel explains how and where to adapt your contracts, and deal with your partners - providing offers of assistance or working with them to ensure both you and they stay in business during difficult times.
He also explains when to take the necessary steps to step in and help out the clients of other MSPs should they fall into a position that they can't bounce back from.
September 24, 2020
Great read - full of sound advice to grow your IT business
Nigel brings his wealth of knowledge and service minded common sense approach to running your IT business during the insanity of 2020. Tons of advice and things to implement to help you connect with your customers and vendors. Nigel is all about the customer experience - Enjoying all his stuff.
Nigel brings his wealth of knowledge and service minded common sense approach to running your IT business during the insanity of 2020. Tons of advice and things to implement to help you connect with your customers and vendors. Nigel is all about the customer experience - Enjoying all his stuff.
Displaying 1 - 3 of 3 reviews